Knowledge Centre:
Hard Copy Library

The Centre's Library and Resource Centre holds a wealth of domestic and international publications and newsletters, case materials and other information on corporate public affairs.

Issues management.L


Monaghan, Peter (Strategic Issues Management.)
A paper discussing issues management and its role in anticipating “socio-political” issues that may affect it rather than reacting after their emergence. Headings include:- Historical Perspective - The Issues Management Process - Purposes and Missions - Government Relations & Strategic Issues Management.

Issues management.L


Various (Information Edge Pty. Ltd., State Library of N.S.W., 1996.)
A collection of management articles relating to “issues management” - i.e. how to manage in a proactive, predictive way, public affairs issues or public policy issues as they emerge. This collection of seven articles was the result of a search carried out for the Allen Consulting Group by Information Edge Pty. Ltd.

Journal of public affairs: an international journal. Volume four, number one. February 2004L


Heugens, Pursey P.M.A.R. and Schenk, Hans (Henry Stewart Publications, London, 2004)
A journal which provides a forum for professional and academic debate about the future development of public affairs, government relations and political marketing. SPECIAL ISSUE ON THE PUBLIC AFFAIRS OF CORPORATE RESTRUCTURING. ACADEMIC PAPERS: The Impact of Downsizing on the Corporate Reputation for Social Performance - Corporate Restructuring: Ripple Effects on Corporate Philanthropies - The Public Affairs of Internationalisation: Balancing Pressures from Multiple Environments - Managing the Reputation of Restructuring Corporations: Send the Right Signal to the Right Stakeholder. PRACTITIONER PAPER: Problems and Process: European Merger Control and How to Use It. COMMENTARY: Rethinking Corporate Restructuring

Journal of public affairs: an international journal. Volume four, number two. May 2004L


various (Henry Stewart Publications, London, 2004)
A journal which provides a forum for professional and academic debate about the future development of public affairs, government relations and political marketing. EDITORIAL: Towards the Development of Method, Theory and Practice in Public Affairs Management. ACADEMIC PAPERS; Symbolism and the Construction of Political Products: Analysis of the Political Marketing Strategies of Peruvian President Alejandro Toledo - The Five Capabilities of Socially Responsible Companies - Political Research and Practitioner Approaches: A Review of the Research Methods used in Voting Behaviour Research - IPO Effects: Corporate Restructuring When a Firm Goes Public - Social Networks and non-market Strategy. PRACTITIONER PAPER: Issue Definition: The Neglected Foundation of Effective Issue Management. COMMENTARY PAPERS: The Chinese in Space: The Third Man in the Fourth Battlefield? - Of Legitimacy, Legality and Public Affairs

Journal of public affairs: an international journal. Volume one, number four & volume two, number one. January 2002L


Various (Henry Stewart Publications, London, 2001)
A journal which provides a forum for professional and academic debate about the future development of public affairs. Special issue on Public Affairs - Issues and Concerns in Research and Practice. EDITORIAL: Public affairs, issues management and corporate political strategy: an introduction. Public Affairs and political strategy: Theoretical foundations - The Theoretical foundations of public affairs and political strategy: Where do we go from here? - Public Affairs, issues management and political strategy: Methodological issues that count - a different view - Managing business political activities in the USA: bridging between theory and practice - Managing business political activities in the USA: bridging between theory and practice - another look - Public affairs, issues management, and political strategy: Opportunities, obstacles, and caveats - Public affairs, issues management, and political strategy: opportunities, opportunities, and more opportunities - EU public affairs and the White Paper on governance - The State of North American higher education in corporate public affairs - The state of public affairs after 11 September

Journal of public affairs: an international journal. Volume three, number four. November 2003L


Various (Henry Stewart Publications, London, 2003)
A journal which provides a forum for professional and academic debate about the future development of public affairs, government relations and political marketing. ACADEMIC PAPERS: The Symbolic State: A British Experience - Cultivating Small Business Influence in the UK: The Federation of Small Businesses’ Journey From Outsider to Insider - Passage to Cyberactivism: How Dynamics of Activism Change - Self-regulation, Public issue Management and Marketing Practices in the US Entertainment Industry - Marketing Good Works: New Trends in How Interest Groups Recruit Supporters. REGULAR FEATURE: Managing the Grassroots and Assessing its Performance. PRACTITIONER PAPERS: BNFL National Stakeholder Dialogue: A Case Study in Public Affairs. - Public Affairs and Power

Journal of public affairs: an international journal. Volume three, number three. August 2003L


Various (Henry Stewart Publications, London, 2003)
A journal which provides a forum for professional and academic debate about the future development of public affairs, government relations and political marketing. SPECIAL ISSUE ON PUBLIC AFFAIRS CASE STUDIES . CASE STUDIES: Ford Motor Company and the Firestone Tyre Recall - ‘Family Businesses Distributing America’s Beverage’: Managing Government Relations in the National Beer Wholesalers Association - The GMO Food Arena in the EU (1998-2001) - Intersection of 21st century technology with 20th century laws: a Case Study in Proactive Issues Management - The Role of Public Relations in Non-electoral Participative Democracy: A Case Study Examining the Effectiveness of District Assemblies - Political Strategies of Large Companies and their Significance for the Implementation of the European Single Electricity Market: the Examples of France and Germany - Public-private Partnerships: Consultation, Cooperation and Collusion - Re-looping the Learning: Shell’s use of Case Studies to Contribute to the Company’s Effectiveness in External Affairs Practice

Journal of public affairs: an international journal. Volume three, number two. May 2003L


Various (Henry Stewart Publications, London, 2003)
A journal which provides a forum for professional and academic debate about the future development of public affairs, government relations and political marketing. SPECIAL ISSUE ON POLITICAL MARKETING. ACADEMIC PAPERS: Marketing political soap: A political marketing view of selling candidates like soap, of electioneering as a ritual, and of electoral military analogies - Labour Party: Saved by the modernisers or modernised to be saved? - MPs and web technologies: An untapped opportunity? - Voting, non-voting and consumer buying behaviour: Non-voter segmentation (NVS) and the underlining causes of electoral inactivity - Facing the future: Young people’s awareness of the 2001 British general election advertising campaigns - Mapping the production of political communications: A model to assist in understanding the relationship between the production and consumption of political messages. REGULAR FEATURE: The trade-offs in developing public affairs metrics. PRACTITIONER PAPER: After Iraq: Change, choice and paradox

Journal of public affairs: an international journal. Volume two, number three. August 2002L


Various (Henry Stewart Publications, London, 2002)
A journal which provides a forum for professional and academic debate about the future development of public affairs. ACADEMIC PAPERS: Government, corporate or social power? The Internet as a tool in the struggle for dominance in public policy - Public-private partnerships in international trade: A lobbying effort from passive to aggressive in the USA? - Sleaze or clear blue water?: The evolution of corporate and pressure group respresentation at the major UK party conferences - Self-regulation of alcohol advertising: Is it working for Australia? REGULAR FEATURE: Analysis and analytical tools for managing corporate public affairs. PRACTITIONER PAPERS: Germany: Public affairs reinvented - Communicating economic reform: experiences from the EU Pillar of UNMIK - Truth and public affairs

Kettering Foundation; ‘Connections’.L


Various (Kettering Foundation, ‘Connections, V.VIII, Issue 2, Dec. 1997.)
A publication from the Kettering Foundation with several articles on the theme of connecting the public with public schools. Key headings include:- Connecting Schools and Citizens - Evaluation and Accountability: The Public’s Role in Public School Reform - Project on Public Life and the Press - How People Connect: The Public and the Public Schools - Can Deliberation be Taught in the Classroom?

Killing a rumour before it kills a company.L


Light, Larry and Landler, Mark. (Business Week, December, 1990.)
Rumours can be very detrimental to a company and this article sets out steps that can be followed to quash an untrue rumour.

Kindred strangers : the uneasy relationship between politics and business in America.L


Vogel, David. (Princeton Univ. Press, Princeton, New Jersey. 1996)
A selection of essays relating to the topic of the relationship between business and politics in the United States. Subjects covered include the scope and extent of business power, the growth of shareholder protests, consumer boycotts, consumer and environmental regulation, and the emergence of public and business interest in business ethics. Divided into three sections :- America in Comparative Perspective - The Political and Social Environment of Business - The Dynamics of Business Power.

Kissinger means business.L


Gelb, Leslie (Age Newspaper, Melbourne, 1986.)
Article published in “Good Weekend”, outlining the work of Kissinger Associates, the international consultancy firm headed by Henry Kissinger.

Knowledge in organizations. L


Prusak, Laurence (ed.) (Butterworth-Heinemann, Boston, 1997 )
A collection of articles seeking to highlight the importance of knowledge in an organisation, from a variety of perspectives, which include sociology, economics and management science. Key headings include:- Knowledge as Strategy - Knowledge of the Firm: Combinative Capabilities, and the Replication of Technology - Informal Networks: The Company Behind the Chart - Top Management, Strategy and Organizational Knowledge Structures - Learning by Knowledge-Intensive Firms - Financial Risk and the Need for Superior Knowledge.

L. A. Department of Water & Power. Historical television commercial reel 1987 - 1991.L


L.A. Department of Water & Power (Action Replay Video Transfers, Hawthorn.)
A compilation of television commercials seen on Los Angeles television between 1987 and 1991, relating to drought and shortages of water in the Los Angeles area. 10 minutes.

Labour in powerL


Chubb, Philip (ABC Television News and Current Affairs Political Documentary Unit. 1993.)
A.B.C. television series that captures the key events and the key players of the Australian Labor Party’s ten-year rule in Canberra. Five programs are included in the two cassettes. Episode titles are:- “Taking Power”, “Taxing Times”, “Conserving Power”, “The Recession we had to Have”, “The Sweetest Victory”. 300 minutes.

Land (Titles and Traditional Usage) act 1993. A summaryL


Western Australia. Aboriginal Affairs Planning Authority (Aboriginal Affairs Planning Authority, West Perth, 1994)
This is a simplified summary of the Western Australian Land (Title and Traditional Usage) Act 1993. Headings include:- Background (the Mabo decision) - Overview - The Act in Detail - Impact on other Legislation.

Leaders and Laggards: next-generation environmental regulationL


Gunningham, Neil and Sinclair, Darren (Greenleaf Publishing Limited, Sheffield, U.K)
This book attempts to identify regulatory best practice internationally in a number of specific contexts, to evaluate through fieldwork the effectiveness of regulatory reform in those jurisdictions and to provide policy prescriptions that would better enable fulfillment of regulatory missions. Key headings include: Regulating Small and Medium-sized enterprises - Partnerships, EMSs and the Search for Regulatory Surrogates in the Smash Repair Industry - Refrigeration and Air-conditioning: co-regulation and Industry Self-management - Cleaner Production and the Victorian Vegetable Growers - Regulating Large Enterprises - Voluntary Approaches to Environmental Protection: Lessons from the Mining Sector - Community Empowerment and Regulatory Flexibility: EIPs and Accredited Licensing - Conclusion: Reconfiguring Environmental Regulation

Leadership through quality.L


Xerox Corporate Communication (Xerox Corporation, Stamford, Connecticut, 1990.)
A booklet highlighting the changes that have taken place within the Xerox Corporation during the 90’s. The reasons for the changes are listed together with their ‘Leadership through Quality’ program whose principles are taught to all employees world wide.

Leading-edge measurement and evaluation ideas for managing public affairsL


Fleisher, C. (Public Affairs Council, Washington, D.C., )
A chapter from the book “Adding Value to the Public Affairs Function : Using Quality to Improve Performance”, by Peter Shafer. Measure of public affairs proves a difficult task, this article discusses ways and means by which this task can be improved. Headings include :- Challenges in Measuring Public Affairs - Critical Questions With Respect to Public Affairs Performance Measurement.

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