Knowledge Centre:
Hard Copy Library

The Centre's Library and Resource Centre holds a wealth of domestic and international publications and newsletters, case materials and other information on corporate public affairs.

Harvard Business Review. February 2001L


Various (Harvard Business School, Publishing Division, Boston, 2001)
Contents include - Case Study: Too Soon to IPO? - How We Built a Strong Company in a Weak Industry - When to Trust your Gut - Enlightened Experimentation: The New Imperative for Innovation - Finally, a Way to Put Your Internet Portfolio in Order - Breakthrough Bargaining - Managing in the Whitespace - Nestle’s Peter Brabeck: The Business Case against Revolution - Price Smarter on the Net - Are the Strategic Stars Aligned for Your Corporate Brand? - Retention Through Redemption - Where Napster is Taking the Publishing world.

A public role for the private sector: industry self-regulation in a global economyL


Haufler, Virginia (Carnegie Endowment for International Peace, Washington, D.C., 2001)
This book provides a broad overview and analysis of recent changes in the role of the private sector in international affairs. It examines the contributions of the private sector to efforts to construct a new post cold war framework for the global political economy. This framework must accommodate rapid technological change, the integration of national markets into a global one, and the increasing transnationalism of political activism. Key headings include:- Public and Private Interests in Global Regulation: An Overview of the Issues - The Case of International Environmental Protection - The Case of Labor Standards Abroad - The Case of Information Privacy - The Evolution of New Global Rules

Beyond change management: advanced strategies for today’s transformational leadersL


Anderson, Dean; Anderson, Linda Ackerman (Jossey-Bass/Pfeiffer, San Francisco, 2001)
A book in the Practicing Organization Development series, intended to deliver innovative approaches to participative change in organizational settings. Written for, and by organization development (OD) practitioners interested in new approaches to facilitating participative change. They are geared to both theory and practical application. Headings include: A CALL FOR CONSCIOUS TRANSFORMATION - The Drivers of Change - Three Types of Organization Change - Two Leadership Approaches to Transformation. MINDSET: THE LEVERAGE POINT FOR TRANSFORMATION - The Role and Impact of Mindset - Fundamental Assumptions About Reality. A PROCESS ORIENTATION FOR LEADING TRANSFORMATION - Conscious Process Thinking - Change Process Models. CONSCIOUS TRANSFORMATIONAL LEADERSHIP - Developing Conscious Change Leaders - The Leadership Choice to Transform. See also F162 - The Change Leader’s Roadmap

Buried Treasure: uncovering the business case for corporate sustainabilityL


SustainAbility (SustainAbility, London, 2001)
This publication outlines the benefits companies will gain from investing in and practicing sustainable development . It provides a framework that anlayses the relationship between ten specific measures of business performance and ten dimensions of sustainable development performance. Ten key messages emanate from the report - Positive impact - Brand and Reputation - Environmental Process - Financial Results - Multiple Measures - Business Strategy - Chicken and Egg - Sensitive Testing - Work in Progress - Research Gap

Corporate governance and economic performanceL


Gugler, Klaus (ed.) (Oxford University Press, Oxford, UK, 2001)
A look at corporate governance and economic performance outside the US and UK. A collective research effort by members of the European Corporate Governance Network (ECGN) to gather information about corporate governance and performance in a large number of countries including Austria, Belgium, Germany, France, Italy, Japan, the Netherlands, Spain, Turkey, and the United Kingdom. The book is arranged in two sections - Corporate Governance and Performance: The Research Questions and Country Reports: Corporate Governance and Economic Performance

Corporate volunteering: helping to build business and community sustainability. A handbook for corporationsL


Holroyd, Carl and Silver, Anthony (Volunteer South West, Bunbury, W.A.,2001)
This handbook can be used by organisations and their employees in several ways -\ 1. An introductory guide to the principles of partnerships and employee volunteer programs. 2. To raise awareness of volunteering in general. 3. As a systematic reference to volunteer program implementation. A resource kit is also included. Key headings:- Why be Involved? - Models of Community Involvement - Implementing a Program - Evaluating the Program. (The CCPA was involved in the project)

Creating corporate reputations: identity, image and performanceL


Dowling, Grahame (Oxford University Press, Oxford, UK., 2001)
This book outlines how high-status companies become corporate super brands, and it presents managers with a framework to proactively enhance their corporation’s desired reputation. Presented in three sections - Part 1: Corporate Reputations. Part 2: Factors that Affect Corporate Images. Part 3: Managing Corporate Images and Reputations

Delivering on commitments: the external affairs review 2001L


External Affairs, Shell International Ltd (Shell International Ltd, Group External Affairs, London, 2001)
The purpose of this review which is intended for internal staff use is to place External Affairs within the business context and demonstrate its role as a strategic business tool and to provide strategic direction in managing reputation for line management and the External Affairs community. Key headings:- Putting Reputation Management Systems into Place: 1999 - 2000 - Challenges Ahead - Reputation Management: The Way Forward - Delivering on Commitments.

Environmental reportL


MIM Holdings Limited (M.I.M. Holdings Limited, Brisbane, 2001)
The third annual environmental report to provide information to MIM’s stakeholders about the company’s environmental performance and the impact of its operations on the environment, particularly in regard to land, air and water. Key headings include:- Environmental Policy - Performance in 2000, including Environmental Management, Air, Land, Water, Incidents, Community, Greenhouse, Energy, The Global Mining Initiative and Life Cycle Analysis. Reports on individual sites are also included.

Fast food nation: what the all-American meal is doing to the worldL


Scholosser, Eric (Allen Lane - The Penguin Press, London, 2001)
This book is about fast food, the values it embodies and the world it has made also the way the fast food industry is transforming our diets, the landscape, economy, workforce and culture. Arranged in two sections - I. THE AMERICAN WAY - The Founding Fathers - Your Trusted Friends - Behind the Counter - Success. II. MEAT AND POTATOES - Why the Fries Taste Good - On the Range - Cogs in the Great Machine - The Most Dangerous Job - What’s in the Meat - Global Realisation. (missing)

Good to great: why some companies make the leap ... and others don’tL


Collins, Jim (Random House Business Books, London, 2001)
This book is the result of 21 research associates working over a period of five years during which time the study involved a wide range of qualitative and quantitative analyses and examined 1,435 Fortune 500 companies. The results were synthesised to identify the drivers of good-to-great transformations. Key headings include:- Good is the Enemy of Great - Level 5 Leadership - First Who .. Then What - Confront the Brutal Facts (Yet Never Lose Faith) - Hedgehog Concept - A Culture of Discipline - Technology Accelerators - The Flywheel and the Doom Loop - From Good to Great to Built to Last

Harvard Business Review. January 2001L


Various (Harvard Business School, Publishing Division, Boston, 2001)
Contents include - Case Study: Who Goes, Who Stays? - The Ultimate Creativity Machine: How BMW Turns Art into Profit - Toqueville Revisited: The Meaning of American Prosperity - Level 5 Leadership: The Triumph of Humility and Fierce Resolve - Where Value Lives in a Networked World - The Ten Deadly Mistakes of Wanna-Dots - Strategy as Simple Rules - The Making of a Corporate Athlete - Managing for the Next Big Thing: EMC’s Michael Ruettgers - Getting 360-Degree Feedback Right - Innovation at the Speed of Information - What is Science Good For? A Conversation with Richard Dawkins - Should Strategy Makers Become Dream Weavers?

Journal of public affairs: an international journal. Vol 1, No. 1, January 2001L


Various (Henry Stewart Publications, London, 2001)
A journal which provides a forum for professional and academic debate about the future development of public affairs. Headings include:- Understanding public affairs - Corporate public affairs research: chronological reference list - The role of civil society in European integration - Public affairs: An American perspective - Emerging US public affairs: The 2000 + PA model - Image and the impact of public affairs management on internal stakeholders - The acceptance, relevance and dominance of lobbying the EU Commission - A first-time survey of the EU Commission’s civil servants - Where is public affairs going? Issues and crisis management in a convergent environment - Public relations for public affairs (Two copies)

Local partnerships for better governance: territorial economyL


Organisation for Economic Co-operation and Development (OECD) (Organisation for Economic Co-operation and Development, Paris, 2001)
The findings of a study carried out in 1999-2000 in seven countries (Austria), Belgium (Flanders), Denmark, Finland, Ireland, Italy (Sicily, United States (Illinois, Michigan and Ohio) to investigate the strategy that governments can implement to improve governance through partnerships. It is hoped that such a strategy will enforce local capacities in a globalising economy, and contribute to reconcile economic competitiveness, social cohesion and environmental progress. Key headings include:- LESSONS FROM THE PARTNERSHIP EXPERIENCE : Governance Contexts and Management Frameworks - Fostering Co-operation - Designing a Strategy - Implementing the Strategy - Improving the Effectiveness of Partnerships: Recommendations - COUNTRY CASE STUDIES : Innovation in Local Governance: the Irish Partnership Model - Fighting Unemployment and Social Exclusion with Partnerships in Finland - A New Approach to Economic Development in Sicily: Planning Partnership - The Roles of Partnerships in Economic Development and Labour Markets in the United States - Partnerships in Austria: Enhancing Regional Co-operation in a Decentralised Policy Framework - Broadening Social Dialogue: the Experience of the Flemish Region of Belgium - Tripartism, Partnership and Regional Integration of Policies in Denmark.

M.E.R.N. research bulletin. No. 16 2000/2001L


Various (Mining and Energy Research Network, Coventry, U.K., 2001)
An annual report and report on the activities of the Mining and Energy Research Network. This includes research being carried out, reports of conferences and papers presented, PhD’s, Education & Training.

Managing crises before they happen: what every executive and manager needs to know about crisis managementL


Mitroff, Ian I. and Anagos, Gus (American Management Association, New York, 2001)
This book promotes the ‘big picture’ in that crisis management is not a separate program, but an integral part of the entire management system. Key headings include:- Why Crises are an Inevitable and Permanent Feature of Modern Societies - The Failure of Success: The Tylenol Poisonings, Crisis Management’s “Ancient History” - A Best Practice Model: A General Framework for Crisis Management - Should We Tell the Truth? The Varieties of Truth and Telling the Truth - Assuming Responsibility: Victim or Villain? - Detecting Weak Signals: Making Sure That You Are the First to Get the Worst News! - Thinking Far Outside of the Boxes - Treating the Big Picture - Crisis Management 2002: The Challenges Ahead.

Multinational corporations in political environments: ethics, values and strategiesL


Haley, Usha C.V. (World Scientific, New Jersey, USA, 2001)
This book systematically studies why multinationals leave host states and the circumstances that prompt their leaving. The author proposes a theory of how different stakeholders’ values and ethics shape multinationals’ strategic leaving behaviours. Particular emphasis is made of South Africa. Key headings include:- Multinational Corporations as Catalysts - Multinational Corporations as Chameleons - Data, Analyses and Results - Theoretical and Strategic Implications.

No LogoL


Klein, Naomi (Flamingo (Harper Collins Publishers), London, 2001)
This book outline the negative effects that 90’s superbrand marketing has had on culture, work and consumer choice. Arranged in four parts - Part 1, “No Space”, examines the surrender of culture and education to marketing. Part 11, “No Choice”, reports on how the promise of a vastly increased array of cultural choice was betrayed by the forces of mergers, predatory franchising, synergy and corporate censorship. Part 111, “No Jobs”, examines the labour market trends, including self-employment, outsourcing and part-time and temp. labour. Part IV, “No Logo”, an activism that is sowing the seeds of a genuine alternative to corporate rule. (missing)

Online public relationsL


Phillips, David (Kogan Page Ltd., London 2001)
PR in practice series. This book is about how PR professional can use the internet intelligently and effectively as an aid to their business. Key headings include:- Internet public relations - The Internet - Being Respected in Cyberspace - Integrating Communication - Message Transfer in Cyberspace - Surfing - Mapping and Monitoring your Presence in Cyberspace - Evaluating Internet Properties - Creating Resources for Internet Users - Finding Partners and Enhancing Reach - Reaching Constituents with Web Sites - Reaching Internal Audiences - Using e-mail for Communication - Newsgroups - Constituent Relationship Marketing - The Reach of Internet News - Issues Management - What is Right and Legal - And of the Future.

Partnership for the futureL


Kwinana 2001 Management Committee (Kwinana 2001, Kwinana, WA)
The Kwinana 2001 Management Committee was established to encourage investment, highlight the co-existence of community and industry and establish Kwinana as a benchmark in cross sector partnership. This report highlights progress to date. Key headings include:- Community - Urban Renewal - Entertainment - Industry - Infrastructure - Industry & Community - Environment - Commitment.

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Our research, professional development programs, events and international thought leadership opens doors to help organisations and practitioners build and apply corporate public affairs as a core management tool and function.

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