Knowledge Centre:
Hard Copy Library

The Centre's Library and Resource Centre holds a wealth of domestic and international publications and newsletters, case materials and other information on corporate public affairs.

Research in Corporate Social Performance and Policy - An Annual Compilation of ResearchL


Preston, L.E. (Volume 1, 1978, JAI Press Inc, Greenwich, Connecticut.)
Corporate Social Performance and Policy: A Synthetic Framework for Research and Analysis - An Analytical Framework for Making Cross-cultural Comparisons of Business Responses to Social Pressures: The Case of the United States and Japan - Research on Patterns of Corporate Response to Social Change - Organisational Goals and Control Systems: Internal and External Considerations - The Corporate Response Process - Auditing Corporate Social performance: The Anatomy of A Social Research Project - Managerial Motivation and Ideology - Empirical Studies of Corporate Social Performance and Policy : A Survey of Problems and Results - Government Regulation: Process and Substantive Impacts - Managerial Theory vs. Class Theory of Corporate Capitalism - The Management Process Audit Manual - Canadian Corporate Social Responsibility Survey - Guidelines for Social Performance Case Studies.

Research in corporate social performance and policy.L


Post, J. E. (JAI Press, Greenwich , Connecticut, 1993.)
A research annual volume 14, 1993. Features a collection of papers that address the world of public affairs and corporate political action at the national and international levels. Divided into three sections:- The Corporation and Political Action - Corporate Public Affairs Management - Perspectives on the Modern Corporation.

Research in corporate social performance and policy. Volume 15. 1998.L


Post, James (ed.) (JAI Press Inc., Stamford, Connecticut, 1998.)
A collection of research papers relating to corporate social performance and policy. Key headings include:- Political Strategies and Industry Environments - Environmental Regulation and Competitive Advantage: New Insights into Entry Effects and Industry Structural Characteristics - The Impact of Environmental Regulation on the Adoption of Innovation... - Evaluating Corporate Claims of Social Responsibility: Developing a Citizenship Checklist - The Three Faces of Honesty: A Confirmatory Factor Analysis - Self-deception and Corporate Social Responsibility: A Micro-Level Conception - Corporate Crime: The Case for a Database of Cases on Anticompetitive Corporate Behaviour - Corporate Political Activity Bibliography.

Resource development and aboriginal land rights conferenceL


Various (The Centre for Commercial and Resources Law, Perth, 1992)
The Proceedings of a conference held in Perth on 28th August 1992 titled Resource Development and Aboriginal Land Rights, organised by The Centre for Commercial and Resources Law of The University of Western Australia and Murdoch University

Responsible care program guide.L


Australian Chemical Industry Council (Australian Chemical Industry Council, 1989.)
A program of self regulation and community involvement relating to the Chemical Industry to improve the performance of the Chemical Industry and its image in the community.

Responsible care.L


Chemical Manufacturers Association (Unknown)
A short presentation by the Chemical Manufacturers Association of America using an animated parable to highlight how issues associated with the chemical industry are being dealt with.

Results : CRA’s 1996 Community Issues and Priorities Survey : Issues and Expectations.L


CRA Group of Exploration, Mining, Minerals and Metals Businesses. (CRA Ltd., Melbourne, 1996.)
Results of an opinion leader survey carried out by CRA in 1996 to more fully understand the issues of concern to opinion leaders as well as expectations for CRA’s role in addressing those issues. Key headings in the report include:- “The Main Issues for Opinion Leaders”, “The Key Economic Findings”, “The Environment”, “Priorities for Action”, “Aboriginal Issues”, “How are Issues Resolved”? “What is Corporate Excellence”? “Strengthening Contact”.

Return on communicationsL


The Swedish Public Relations Association (The Swedish Public Relations Association, Stockholm, Sweden, 1996)
This project was initiated to develop knowledge about the growing role of non-material values in business and government and the contribution of information, communications and relationships to profits and value. Key headings include:- A New Economy - A New Situation - New Demands. Return on Communications - The Outcome of the Project. The Five Segments - The ‘Propeller’ that Drives the Company. The Return on Communications Method in Day to Day Work: Problems, Opportunities, Limitations, Requirements. The Road Ahead.

Revealed: how big retailers plotted for Sunday hours. KO’d by Ikea. L


Elias, David (The Age, Melbourne, 21st September, 1996.)
Two articles by David Elias from the Melbourne Age, 21st September, 1996, relating to the fight by an alliance of Australia’s biggest furniture retailers to persuade the Victorian Government to lift restrictions on Sunday shop trading hours.

Reviving the fourth estate : democracy, accountability and the media.L


Schultz, Julianne (Cambridge University Press, Cambridge, U.K. 1998.)
A systematic analysis of the role of journalism in Australia and the scope of its democratic purpose. There is argument for the revival of the fourth estate based on journalistic independence and political autonomy, together with increased accountability and responsiveness. Key headings include:- “The Fourth Estate: A Changing Doctrine”, “The Idealised Watchdog Estate”, “From Reporting to Investigating”, “Challenging Power - Reporting in the 1980’s”, “Reviving the Fourth Estate”.

Rio Tinto project platypus: using science to planL


Rio Tinto (Rio Tinto Limited, Melbourne, 2001)
This booklet presents the results of a research project aimed at improving land management practices in the Wimmera region of western Victoria. The project was a collaboration between Rio Tinto, the Australian Platypus Conservancy and the Earthwatch Institute. Headings include:- The Partnership - Research Findings - Research Results - Science and Landcare for Project Platypus

Risk = Hazard + OutrageL


Sandman, Peter M. (Peter M. Sandman, Consulting, Training and Research in Risk Communication, Newton Centre, MA,95 )
A collection of short articles focusing on twelve components of outrage and ways in which risk managers must work to diminish the outrage in order to explain the risk to the public. Strategies to achieve this are explained:- Including :-”Reducing Outrage”, “The Nature of Outrage”, “Employee Outrage vs. Community Outrage”, “The Audiences of Risk Communication”, “Twelve Principal Outrage Components”, “What Makes a Risk Memorable”? “Talking About Worst Case Scenarios”, “The Four Stages of Risk Communication”, “The Publics in Public Involvement”, “Third Party Audits”.

Risk as a social phenomenon: new strategies for shaping stakeholder perceptionsL


Jamison, Wesley V. (Public Affairs Council, Washington DC., 2001)
Public Affairs Management Report 2001. This report investigates not only the rational costs and benefits of risk but also the social components. Key headings include:- Common Perceptions and Misconceptions of Risk - An Alternative Model of how Consumers view Risk - Changes in the Nature and Effects of Risks - Perceptions of Risk and Consumer Response - A Case Study of Risk as a Social/Consumer Phenomenon: BSE and Mad Cow Disease - Three Public Affairs Strategies for Increasing Consumer Confidence Concerning Risk - A New Strategy (that really isn’t all that new): Dealing with Risk in an Age of Consumer Angst.

Rules for radicals. A pragmatic primer for realistic radicals.L


Alinsky, Saul D. (Vintage Book, New York, 1971.)
Written in 1971, a time of great political and social change in the United States of America, this book gives an account of how young radicals may set about “changing the world”.

Scenarios : the art of strategic conversation.L


Van Der Heijden, Kees (John Wiley & Sons, Chichester, England. 1996.)
A book to assist managers in guiding organisations into the future in the face of significant uncertainty. The principles of organisational learning are dealt with first and then practical and down to earth ways in which an organisation can develop its skill in conducting an ongoing scenario-based strategy process. The book is arranged in four sections:- 1. The Context. 2. The Principles of Scenario Planning. 3. The Practice of Scenario Planning. 4. Institutionalising Scenario Planning.

School and Business partnerships - AANA ‘Key Principles’ and Position Paper.L


Australian Association of National Advertisers (Australian Association of National Advertisers)
An article outlining the stand taken by the Australian Association of National Advertisers on the subject of corporate involvement in schools via donations and sponsorship.

School sponsorship: the price is too high.L


Haynes, A. ( Australian Consumers Assoc., Marrickville, N.S.W.)
Article from ‘Consuming Interest’, Winter, 1994, pages 10 -13. The role of companies in school sponsorship, the advantages and the pitfalls. Includes examples of companies such as Coles, Woolworths and Mobil and how they are involved in educational sponsorship.

Sear’s crisis handling: how well did it react?L


Stevenson, Richard W. (The New York Times, New York, June 17, 1992.)
A newspaper article discussing the reaction of Sears, Roebuck & Co., to a crisis involving the company.

Searching for the common good: a process -oriented approach.L


Mahon, J. & McGowan, R. (Indiana University Graduate School of Business, 1991.)
Article reprinted from Business Horizons, Vol. 34, No. 4., July-August, 1991, which aims to offer an approach to a managerially based understanding of corporate social responsibility and the “common good”. To propose simple yet powerful questions that can be asked by managers and others in evaluating corporate social responsibility, and to offer a process by which corporations and other organisations in society can raise up social responsibility consideration in decision making.

Secondary data sources justifying community relationsL


Unknown (Unknown.)
Copy of a bibliography of documents relating to community relations published in the U.S.A. between 1998 and 1994.

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