Knowledge Centre:
Hard Copy Library

The Centre's Library and Resource Centre holds a wealth of domestic and international publications and newsletters, case materials and other information on corporate public affairs.

Performance for all our futures: environmental and social review 2001L


BP plc (BP plc, London, 2001)
The environmental and social review for BP for the year 2001. The following headings are covered in the report - 2001 in Review: A guide to our environmental and social reporting - Open reporting on our performance. Risk Management and Assurance: Inspiring Trust and Security. Policies: Sharing our principles, putting them into practice. Issues: Climate change - Health and safety - Biodiversity - Human rights - Social issues - Diversity and inclusion. Location reporting

Perspectives on corporate citizenshipL


Andriof, Jorg and McIntosh, Malcolm (Eds.) (Greenleaf Publishing Limited, Sheffield, U.K., 2001)
An evaluation of the emerging debate on the social and political role of business in a global economy, addressing the leadership challenges faced by business, including corporate citizenship, demands for greater stakeholder engagement and accountability and the role of the private sector in shaping global governance. Key headings include:- Integrity and Mindfulness: Foundations of Corporate Citizenship - Corporate Citizenship: Evolution and Interpretation - Corporate Citizenship: Rethinking Business beyond Corporate Social Responsibility - Global Corporate Citizenship in a dot.com World: the Role of Organisational Identity - Theorising Business Citizenship - Business Citizenship Outside and Inside Organisations: an Emergent Synthesis of Corporate Responsibility and Employee Citizenship - Corporate Citizenship as an Ethic of Care: Corporate Values, Codes of Ethics and Global Governance - The Moral Leader: Essential for Successful Corporate Citizenship - How Australia’s top 500 Companies are Becoming Corporate Citizens - When Multinational Corporations Act as Governments: the Mobil Corporation Experience - the World’s Business: the United Nations and the Globalisation of Corporate Citizenship - Partnership Alchemy: Engagement, Innovation and Governance - Patterns of Stakeholder Partnership Building - A Comparative Study of Stakeholder Engagement Approaches in Social Auditing - Corporate Citizenship: What gets Recorded? What gets Rewarded? - Processes in Social and Ethical Accountability: External Reporting Mechanisms

Public Affairs Review: Journal of the Public Affairs Council. ANNO 2001L


Various (Public Affairs Council, Washington, DC, 2001)
This journal contains the annual reports of the Public Affairs Council and the Foundation for Public Affairs, together with the following articles. What You Should Know About This Publication - What’s Wrong With the Political System and How Can It Be Fixed? - Meet the Chief Privacy Officer. You’ll be Working Together Soon - How’d we Get to be the Bad Guys? (Managing the Public Affairs Function Under Fire) - Teaching Management How Government Impacts Business Strategy.

Public relations strategyL


Oliver, Sandra (Kogan Page, London, 2001. In association with the Inst. of Public Relations.)
The aim of this book is to assist practitioners consider public relations from a business perspective. It not only looks at practitioner considerations of tools and techniques but introduces relevant elements of management theory from the various disciplines that underpin them. Key headings include:- Not ‘just’ PR: public relations strategy in a management context - A place on the board: public relations strategy in a professional context - Image in a ‘celebrity’ society: public relations strategy as integrated communication - Employees as ambassadors: public relations strategy in an HR context - Beyond ‘customer is king’: public relations strategy in a marketing context - Time, talent and creativity: public relations strategy in a multimedia context.

Reconciliation: a journeyL


Gordon, Michael (University of New South Wales Press Ltd., Sydney, 2001)
The observations of Michael Gordon (editor of The Age newspaper, Melbourne) after travelling extensively in outback Australia during 2000 researching a series of articles published ahead of “Corroboree 2000” in Sydney highlighting the plight of indigenous Australians. This book is his personal account of a year of reconciliation. Headings include:- 60 Minutes in Wilcannia - Palm Island: a paradise denied - Cape York: Looking for a Laundromat - Mornington Island to Dommadegee: the Hangman’s Shadow - Arnhem Land: Death in the Top End - Tiwi Island: In the Tracks of Tears - The Never Never: Us mob GO! - Alice to Uluru: An Uneven Field of Dreams - Broome to the Bridge: Half a Bowl of Reconciliation Soup - The Reconciliation Games: Part of a Very Special Race - If not now, when?

The change leader’s roadmap: how to navigate your organisation’s transformationL


Anderson, Linda Ackerman; Anderson, Dean (Jossey-Bass/Pfeiffer, San Francisco, 2001)
A book in the Practicing Organization Development series, intended to deliver innovative approaches to participative change in organizational settings. Written for, and by organization development (OD) practitioners interested in new approaches to facilitating participative change. They are geared to both theory and practical application. Read in conjunction with F161. HEADINGS INCLUDE; UPSTREAM CHANGE - Phase 1: Prepare to Lead the Change: Start Up, Staff, and Create the Case for Change. Phase 1: Prepare to Lead the Change: Assess the Organization’s Readiness and Build Capacity for Change - Phase 1: Prepare to Lead the Change: Identify and Build the Infrastructure and Conditions to Support the Change Effort. Phase 1: Prepare to Lead the Change: Build the Change Strategy. Phase II: Create Organizational Vision, Commitment, and Capacity. Phase III: Assess the Situation to Determine Design Requirements. MIDSTREAM CHANGE: Phase IV: Design the Desired State - Phase V: Analyze the Impact - Phase VI: Plan and Organize for Implementation. DOWNSTREAM CHANGE: Phase VII: Implement the Change. Phase VIII: Celebrate and Integrate the New State - Phase IX: Learn and Course Correct. LEVERAGING THE CHANGE PROCESS MODEL: Reactions to the Change Process Methodology - Opportunities for Leveraging the Change Process Methodology - Continuing the Journey to Conscious Transformation.

The road to sustainability: business’ first stepsL


Armstrong Whiting, Meredith and Bennett, Charles J. (The Conference Board Inc., New York, 2001)
This report traces the evolution of sustainability, summarises some of the operating implications for companies, and describes the role of external influences or ‘drivers’. Case studies of the sustainability approaches of four leading companies are presented. Key headings include:- What is Sustainability? - Communicating the Commitment to Sustainability - External Guidelines and Performance Ratings - Charting an Individual Course (DuPont, ABB, Procter & Gamble, Baxter International).

Third sector: the contribution of nonprofit and cooperative enterprises in AustraliaL


Lyons, Mark (Allen & Unwin, Crows Nest, Australia, 2001)
This book gives an overview of Australia’s nonprofit and cooperative enterprises. Included is the development of the sector, how it operates today and its interaction with the government and business sectors. Key headings include:- What is the Third Sector? - Where is the Third Sector? - Why is the Third Sector where it is? How Third Sector Organisations Work - Relations with Other Sectors - Thinking about the Third Sector and its Importance - Challenges.

Triple bottom line risk management: enhancing profit, environmental performance, and community benefitL


Bowden, Adrian; Lane Malcolm R.; Martin, Julia H. (John Wiley & Sons, Inc., New York, 2001)
This book aims to inform readers of current risk management approaches and to demonstrate that a rational, quantitative method (the RISQUE method) is a sound, defensible, transparent process that is useful for development of risk management strategies. The book is arranged in three sections: 1. Risk Management. 2. RISQUE method. 3. Selected Case Studies

The collaboration challenge: how nonprofits and businesses succeed through strategic alliancesL


Austin, James E. (Jossey-Bass Publishers, San Francisco, 2000)
A book for nonprofit and business leaders who are seeking a partnership for mutual benefit and social good. An analytical framework is presented which could be used to create, build and manage such partnerships. Fifteen case studies are presented of examples of cross sector collaborations. Key headings include: The Strategic Benefits of Alliances; Understanding Strategic Collaborations; Making the Connection; Ensuring Strategic Fit; Generating Value; Managing the Relationship; Collaboration Drivers and Enablers; Guidelines for Collaborating Successfully

Harvard Business Review, November - December 2000L


Various (Harvard Business School, Publishing Division, Boston, 2000.)
Abstract. Contents include:- Beyond the Exchange: The Future of B2B - The Fine Art of Friendly Acquisition - Integration Managers: Special Leaders for Special Times - Contextual Marketing: The Real Business of the Internet - Seven Rules of International Distribution - The Buzz on Buzz - Racing for Growth: An Interview with PerkinElmer’s Greg Summe - FORETHOGHT: Napsterizing B2B, Chief Privacy Officers, ASPs and More - CASE STUDY: Too Old to Learn? FIRST PERSON: Saving money, Saving Lives - HBR AT LARGE: Gurus in the Garage - BEST PRACTICE: Winning the Talent War for Women: Sometimes it Takes a Revolution - Control Your Inventory in a World of Lean Retailing - The Tough Work of Turning Around a Team - BOOKS: Smart Customers, Dumb Companies

Harvard Business Review July - August 2000L


Various (Harvard Business School, Publishing Division, Boston, 2000)
Contents Include:- The Dubious Logic of Global Megamergers - Change Without Pain - Stop Fighting Fires - Starting Up in High Gear: An Interview with Venture Capitalist Vinod Khosla - E-Loyalty: Your Secret Weapon on the Web - Rocket Science Retailing is Almost Here - Are You Ready? - What Every Executive Needs to Know About Global Warming - Bot Wars, Patents, Competitive Fitness, E-Charity, and More - Entrepreneurs Versus Executives at Socaba.com - Harley’s Leadership U-Turn - Who Wants to Manage a Millionaire? - Waking up IBM: How a Gang of Unlikely Rebels Transformed Big Blue - The New New Capital Thing.

Harvard Business Review, March - April 2000L


Various (Harvard Business School, Publishing Division, Boston, 2000.)
Abstract. Contents include:- Leadership That Gets Results - Transforming Life, Transforming Business: The Life- Science Revolution - How to Fight a Price War - What You Need to Know About Stock Options - Going Global: Lessons from Late Movers - Making Partner: A Mentor’s Guide to the Psychological Journey - The Starbucks Effect, Dutch Auctions, Fickle E-Shoppers, and More - When Everything Isn’t Half Enough - Cost Transparency: The Net’s Real Threat to Prices and Brands - Are CIOs Obsolete - Goodbye Career, Hello Success - Managing in the Cappuccino Economy.

1999 social and environment report: responsibly building long term value through quality, efficiency and leadershipL


Rio Tinto Services (Rio Tinto Services Ltd, Melbourne, 2000)
This report covers group wide information on health and safety standards, environmental initiatives and community partnership programs. Key headings include:- Progress and Commitments - In the Workplace - With our Neighbours - The World we Live In - Environmental Data - Production and Land - Environmental Data - Water Consumption - Environmental Targets at Rio Tinto Businesses

Code of conduct: living our values around the worldL


Colgate-Palmolive (Colgate Palmolive, New York, 2000)
A copy of the revised Colgate-Palmolive code of conduct which sets forth the principles that governs their relationship with fellow employees, the Company, outside business, consumers, governments, local communities and shareholders. Headings include:- Our Relationships With Employees - Our Relationships with the Company - Our Relationships with Business Entities - Our Relationships with Consumers - Our Relationships with Government and the Law - Our Relationships with Society - Our Relationships with the Environment - Our Relationships with Shareholders - Responsibility for Compliance

Corporate social responsibility.L


Baron, David P. (Prentice Hall, 2000.)
Chapter 17 from ‘Business and its Environment’. 3rd edition. This article outlines the role of business and corporations in facing market and non-market challenges and their responsibility to society. Key headings include:- The Role of Business in Society - Conceptions of the Social Responsibility of Business - Strategic Uses of Corporate Social Responsibility.

Dilemmas in competitiveness, citizenship & communityL


Uren, David; Duncan, Tim; Suggett, Dahle (Cranala Programme, Melbourne, 2000)
Published by the Cranlana Programme following seminar on ‘Dilemmas in Competitiveness, Citizenship & Community’. ‘Corporate Involvement in the Community’ by David Uren outlines Corporate Community Responsibility; The Role of Government; What is Corporate Social Responsibility?; Corporate Engagement with Communities. ‘Is Business all There is to Business?’ by Tim Duncan focuses on the social role of business in a context of reform and change. ‘Community Involvement: Cost or Investment’ by Dahle Suggett discusses the role and obligation of business within the community it operates.

Don’t just stand there: the Do-it Plan for effective issue managementL


Jaques, Tony (Issue Outcomes, Doncaster, Vic., 2000)
A guide to issues management, for practitioners and line managers. An entertaining and practical guide using the form of a step by step checklist. Key headings include: Taking Control; What is an Issue?; The Issue Management Team; Step One: Defining the Issue; Step Two: Setting the Objective; Step Three: Agreeing on Intended Outcomes; Step Four: Tactics to Deliver the Plan; Reality Check; Evaluation and Review. Missing from selves - 01/04/2008

Drexel Burnham Lambert and junk bond politicsL


Baron, David P. (Prentice Hall, 2000.)
A case study from ‘Business and Its Environment’, 3rd edition highlighting the challenge to Drexel Burnham Lambert in the 1980’s over their use of ‘junk bonds’ to facilitate acquisitions, restructure firms, and finance growing companies.

GATS 2000 new directions in services trade liberalisationL


Sauve, Pierre and Stern, M. Robert (Eds.) (Center for Business and Government, Harvard University and Brookings Institution Press, Washington, D.C., 2000)
A collection of essays compiled for consideration at the GATS 2000 round that will concentrate on the most pressing questions arising in the services trade. Key headings include:- Why are we Doing This? Recalling the Benefits of Services Trade and Investment Liberalisation - Completing the GATS Framework: The Built-In Agenda - Domestic Regulation and GATS: Regulatory Reform to Effective Market Access - New Issues on the Horizon: Investment, Competition Policy, and the E-Commerce Revolution - GATS 2000: Challenges Ahead.

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