Knowledge Centre:
Hard Copy Library

The Centre's Library and Resource Centre holds a wealth of domestic and international publications and newsletters, case materials and other information on corporate public affairs.

Using an agency-base approach to analyze collaborative federated inter-organizational relationships.L


Fleisher, C. (Jnl.of Appl. Behav. Science, Vol. 27 no.1, March 1991)
Using an agency-based approach this article analyses the governance problems of interdependent parties associated with collaborative federations. Headings include:- Analyzing Federations in Agency Terms - Propositions.

Using line managers to achieve state government relations objectives: shared interests and mutual benefits.L


Webster, Philip J. (Public Affairs Council Handbook.)
An article from “Leveraging State Government Relations : How to Win in Today’s Most Critical Public Policy Arenas”. The need to develop an SGR strategic plan and how to use it to achieve results are discussed. Headings include:- Don’t Develop Your Plan in Isolation - Gaining the Needed Support - Follow Management’s Agenda, Not Your Own.

Using process mapping to add value to a public affairs department’s customers.L


Ott, K.G. (Unpublished.)
A copy of a slide presentation presented on September, 23, 1993 by Kathy Galiher Ott, Manager, Government Relations TRW. Inc. Headings include:- What is process mapping - Rationale for Mapping a Critical Process - Process Metrics - Challenges in Mapping Public Affairs Processes - Process Improvement - State Legislative Tracking Process.

Values in a business society: issues and analysis.L


Kuhn, James W. & Berg, Ivar (Harcourt, Brace & World, New York, 1968.)
Analysis of of business-societal relations. Uses case studies to explore how business interacts with the social environment:- When is Government Concern Interference with Business? - The Social Function of the Market - Ideology and Business Practice”.

Values in the history of public administration.L


Painter, Martin (Unpublished.)
Presented at the Conference 200 Years of Public Administration - Retrospect and Prospect, Melb., October, 1988. An article discussing public administration, its history and the path it is likely to follow in the future.

Various papers relating to business ethics.L


Hanson, Kirk O. (Various)
Several articles and an annotate bibliography covering the subject of business ethics. Titles include:- What Good are Ethics Courses? - A New Script for Business - Ethics and Business: A Progress Report.

Various papers relating to problems communicating with and through the media experienced by Mobil Oil Company.L


Various. (Various)

Vision : Dow Corning 1989 report for employees.L


Bauer, C. A. (ed.) (Dow Corning Corporation, Midland, Michigan, 1989)
Dow Corning’s report to employees. Topics covered include:- New Bargaining Process Built on Trust - Straight to the Consumer - Joint Venture Makes Sense for the Environment - Growth, Diversity Demand New Ways to Measure our Financial Performance - On the Threshold of a New Age.

Waltzing with the raptors: a practical roadmap to protecting your company’s reputation.L


Peters, Glen (John Wiley & Sons, Inc., New York, 1999.)
A book which outlines and explains the concept of Reputation Assurance, a system for measuring a company’s reputation and social accountability. Key headings include:- The New Setting - Handling Active Stakeholders (these include - employees, society, the customer, shareholders) - Applying Reputation Assurance to your own Firm.

War and peace in the boardroom.L


Lorsch, Jay W. (Directors Monthly, Vol. 15, no. 7, July, 1991.)
An article detailing the way directors should be taking control in the boardroom establishing long-term strategic objectives, while striving to maintain integrity, reputation and accountability to the relevant constituencies.

Washington alert. Quick reference guide. Congressional quarterly. Weekly report. Editorial Research Report. L


Various (Congressional Quarterly, Washington, D.C., 1990)
Four different publications published by Congressional Quarterly, related to the role of Congress and Government in Washington.

Washington involvement task force.L


HRN (HRN, Philadelphia, PA, 1993)
This report was prepared for Pennsylvania Power and Light to determine the best way for the company to be represented in the federal public policy process. Key headings include:- Key findings and critical observations - Key themes for external interviews - Summary of themes from internal interviews - Making federal involvement work for PP&L - Establishing a PP&L Washington function - The Washington office as a facilitator of internal resources

Washington office mission statement and standards of performance.L


Unknown (Unpublished.)
A company mission statement for the Washington D.C. extension of the Association Headquarters. The primary and supportive missions are discussed including government relations and public awareness.

Welfare services and the private sector. CEDA Information Paper No. 62.L


Encel, Sol (Committee for Economic Development of Australia., 1999.)
The results of a study carried out to highlight the growth in welfare requirements and to crystalise the need for joint action by government and the private sector. The objective to develop a corporate ‘culture of giving and caring’. Key headings include:- Dimensions of the Welfare Situation - The Future of Public Versus Private Relations in Welfare Provision - Case Studies of Private Initiatives - Tax Incentive Schemes in Australia - The Role of the Private Sector in the U.K. - Corporate Welfare in the U.S.A.

What business are we in? A global view.L


Burke, Ron (Unpublished.)
Presentation to the IPRI/PRIA Conference, Perth, November, 1994. A paper discussing two major impacts on public affairs units and the public affairs function, firstly, that their operations are closely aligned with corporate objectives and secondly that they focus on the same business fundamentals as other operating areas. The paper examines the trends most relevant to improving the business focus or alignment of public affairs.

What do business associations do....in Australia?: business associations, the state and public policy.L


Bell, Stephen (Unknown)
A paper exploring the degree to which national political and economic structures shape the characteristics and political role of business associations. The extent to which associations are moving beyond traditional lobbying roles in the political process towards more elaborate functions, including corporatist intermediation, private interest government, or other roles involving various degrees of devolved public authority.

What is corporate personality?L


Time Magazine (Time Magazine, New York.)
A pamphlet outlining the emergence of corporate personality and the benefits of corporate advertising to achieve this.

What makes charity work?: a century fo public and private philanthropyL


Various (The Manhattan Institute, New York, 2000)
A collection of case studies first published in City Journal, New York which highlight the way in which many welfare and private philanthropical programs have failed to make inroads into the problem of poverty in America, and yet some private programs have had remarkable success. Headings include:- How Dagger John saved New York’s Irish - Once we Knew How to Rescue Poor Kids - How the Agency Saved my Father - Philanthropy that Worked - Why the Boy Scouts Work - How Catholic Charities Lost its Soul - Behind the Hundred Neediest Cases - The Billions of Dollars that Made Things Worse - What Good is Pro Bono? - How Businessmen Should n’t Help the Schools - Who Says the Homeless Should Work? - At Last, a Job Program that Works.

What works?: explorations in improving outcomes for indigenous studentsL


Indigenous Education Strategic Initiatives Programme Strategic Results Programme (IESIP SRP) National Coordination and Evaluation Team (Australian Curriculum Studies Association and National Curriculum Services, Canberra, 2000)
An account and discussion of a government initiative, the non-capital Strategic Results Projects element of the Indigenous Education Strategic Initiatives Programme designed to explore how improvements in achievement might be made relatively quickly through dedicated resources and effort. The report is arranged in four sections - 1. Background 2. The Projects and Their Results 3. Findings and Discussion. 4. Individual Project Summaries.

What’s in a name? Reputation building and corporate strategy.L


Formbrun, Charles & Shanley, Mark. (Academy of Management Journal, Vol. 33, No. 2, 1990)
An article reprinted from the Academy of Management Journal, Vol. 33. No. 2, 1990. This article highlights the ways in which firms compete for reputational status in institutional fields. Publics construct reputations on the basis of information about firms’ relative structural position within organisational fields, specifically using market and accounting signals.

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