Knowledge Centre:
Hard Copy Library

The Centre's Library and Resource Centre holds a wealth of domestic and international publications and newsletters, case materials and other information on corporate public affairs.

The decline of representative democracy: process, participation, and power in State LegislaturesL


Rosenthal, Alan (The Congressional Quarterly, Washington, 1998)
A guide to contemporary legislative politics and processes in American state capitols. Key headings include: Shifting Bases of Representation; The Development of State Legislatures; The Transformation of Legislative Cultures; The Process of Lawmaking; Competition for Legislative Control; the Dispersion of Interest Group Influence; The Job of Leadership; Balancing Executive Power; The Democratic Challenge.

The knowledge economyL


Neef, Dale (ed.) (Butterworth-Heinemann, Boston, 1998)
A selection of articles highlighting the effects that the force of knowledge will have on the workplace, organizational structures and society, The essays are arranged under the following headings:- The Changing Economic Landscape - Knowledge as the Economic Force of Growth and Change - Measuring and Managing the Intangibles of Knowledge - Learning Organizations in the Global Knowledge-Based Economy - Society and Public Policy: Government, Education, and Training in the Knowledge-Based Economy/

The politics of toxic wastes: multinational corporations as facilitators of transnational public policyL


Mahon, J. & Kelley, P. (Research in Corporate Social Performance & Policy, Vol.10, 1988)
An article highlighting the emotionally, economically and politically complex issue of toxic waste dump-sites. The background, current resolution of business-government conflict over the issue and the way multinational corporations can play a pivotal role in the formulation of public policy solutions are all discussed.

The presentation of a complex case to the European Commission: aspects of EU merger control with reference to the case of Price Waterhouse/Coopers & Lybrand.L


Hatcher, Mark (PriceWaterhouseCoopers, UK, 1998)
Paper presented at the 5th International Public Relations Research Symposium on Government Relations and Public Affairs, Bled, Slovenia, July, 1998. The details of how a complex merger between two large companies was presented to the EU, the steps taken and the final outcome. Headings include: Rationale for the merger; Merger challenges and the need to obtain regulatory approval; Importance of Europe in the global merger; EU competition policy; EU merger control; EU merger control proceedings; Public affairs contribution to the second stage of PriceWaterhouseCoopers & Lybrand case;

Strategic issues management: organizations and public policy challenges.L


Heath, Robert L. (Sage Publications, Thousand Oaks, California, 1997)
This book features four central issues management challenges: 1. strategic planning; 2. constant issue surveillance; 3. aggressive efforts to ascertain and achieve corporate responsibility; 3. willingness to contest ideas relevant to the marketplace and public policy arena. Key headings include:- A Foundation of Community: Issues Management as as an Organizational and Academic Discipline - A Search for Order: Arguments Over Public Policy - Scouting the Terrain: Strategic Planning Based on Scanning, Monitoring and Analysis - Corporate Responsibility: Getting the House in Order - Special Interest Activists as Foes or Allies - Issues Communication: Argument Structures and Zones of Meaning - Legislative, Judicial, and Regulatory Constraints on Issues Communication - Media Technologies - New and Old - as Communication Infrastructures - Issues Management and Crisis Communication: Preparing for the Worst - Issues Management and Risk Communication: Balancing Public Well-Being with Technology.

Companies take a lesson in how to giveL


Hartcher, P. (Financial Review, Nov. 24, 199)
An article published in the Financial Review, 24th November, 1997. This article details a visit led by the Myer Foundation by a group of Australian companies to the Philippines on a study of how to improve corporate philanthropy. The Philippine example where 300 local companies have committed to giving 1 per cent of their pre-tax profits to community projects each year is considered to be world’s best practice.

Centre for Corporate Public Affairs - Investor Relations WorkshopL


Various (Unpublished, 1997)
Proceedings of the Investor Relations Workshop organised by the Australian Centre for Corporate Public Affairs and held in Sydney, 16th September, 1997

Case study: the 1996/97 tariff debateL


Angove, Will. (Ford Motor Company, 1997)
This article discussing the 1996/97 tariff debate within the Automotive Industry in Australia was written by the Government Affairs Manager at the Ford Motor Company of Australia Ltd. Used by the Centre for Corporate Public Affairs at a workshop in Sydney, May 1997. Key headings include:- Lessons Learned From 1990/91 Review - What Has Changed?/Key Messages - Key Issues for 1996/97 Review - Policy Development/Strategic Planning Process - Communication Strategy - Productivity Commission - Lobbying - Final Outcome.

Surveys find high interest in volunteering.L


Blum, Debra E. (The Chronicle of Philanthropy, May 1, 1997)
An article highlighting four surveys carried out in the US in May 1997 that provide new evidence that Americans believe strongly in volunteering. Headings include: Types of Organizations where Americans Volunteer; Americans Say they Want Foundations to be more Accountable; How Americans View Foundations.

Presidential call to help kids sparks promises from many organisationsL


(The Chronicle of Philanthropy, 1997)
A list of commitments make by Charities, Businesses and other groups to encourage volunteerism in response to requests from organisers of the Presidents’ Summit for America’s Future, held in Philadelphia, US in 1997.

Turning promises into reality. Volunteers may swamp charities. Surveys find high interest in volunteering.L


Hall, Holly et al (The Chronicle of Philanthropy, 1997)
Three articles highlighting the role volunteers play in assisting charitable organisations in America, particularly those dealing with children. A President”s Summit (April 1997) called on all Americans, to inspire volunteers to help America’s young people.

Journal of Communication Management. Vol. 1. No. 3.L


Various (Henry Stewart Publications, London, February, 1997.)
Contents include:- Earning trust by telling the truth: how should public relations and media professionals behave when a disaster happens? - Using decision profiles to analyse advertising agency/client conflict - Internal communication: beliefs and practice in the organisation - Tomorrow’s company is the company you keep - Old wine in new bottles: benchmarking for best practice in PR - Will this kill that? Will digital media forever change communications? - Integrating PR monitoring into the overall corporate/product marketing function - Holding a successful media event in Russia - Combining the internal communication and the PR function.

A survey of community perceptions of the mining industry: five years onL


Australian Research Centre for Water in Society - CSIRO Australia (CSIRO Land and Water, Western Australia, 1997)
The results of a community survey conducted to determine Western Australia’s attitudes to the mining industry. This was a repeat of a benchmark survey carried out in 1991/92 to establish if any changes had occurred over the past five years so that the industry could be responsive to current concerns. Headings in the survey included:- “Beliefs about and attitudes to the Industry”, “Mining Industry Credibility”, “Mining Industry attribute analysis”, “Communication and information”, “Intra and Inter Industry Comparisons”, “Perceptions of the Mineral Sands Industry”, “Conclusions and Recommendations”.

Assessing, managing and maximising public affairs performanceL


Fleisher, C. (Public Affairs Council, Washington, D.C., 1997)
A useful tool in assisting public affairs professionals improve the performance of their departments with the aid of reports, techniques and case histories from nearly two dozen leading organisations and professionals from around the world. The book is divided into six sections: “The Foundations”, “Strategic Improvement Approaches”, “Approaches for Improving Partnering With Customers & Suppliers”, “Innovation, Learning and Research-Focused Improvement”, “Operational Improvement”, “Financial and Value-Based Improvement”.

Board of Directors-Level Public Policy Committee: Benchmarking Project. Final Report. L


Public Affairs Council (Public Affairs Council, Center for Public Affairs Management, Washington, D.C. 1997.)
A benchmarking project carried out by the Public Affairs Council for Public affairs Management which focused on board of directors-level public policy committees. This was carried out to develop a profile of the mission, composition and working procedures of public policy committees of major US companies. Key headings include:- Detailed Analysis of Survey Questions - List of Participating Companies. An Appendix of Committee Mission Statements is included with the report.

Challenges to the international petroleum industry: economic actor or social activist?L


Watts, Phil (Shell International Limited, London, UK., 1997)
Copy of a speech presented at the “Companies in a World of Conflict” Workshop Organised by The Royal Institute for International Affairs under auspices of Statoil, Oslo, 23 April, 1997. The speech outlines the new dilemmas being posed by conflicting expectations facing multinational companies. Enterprises are often asked to assume responsibility for issues such as human rights, employment or the progress of minorities. Watts discusses the way in which Shell International is coping with these changing expectations.

Contributing to a sustainable future - the Royal Dutch/Shell Group in the global economyL


Hderkstroter, Cor (Shell International Limited, London, 1997)
This report outlines the role that the Royal Dutch Shell Group is taking as a multinational company operating in the global environment. The importance of everyone working together to achieve sustainable development is discussed

Corporate global citizenship: doing business in the public eye.L


Tichy, Noel M., McGill, Andrew R. & St. Clair, Lynda (eds.) (The New Lexington Press, San Francisco, 1997)
This book offers an examination of the activities of high profile multinational companies who are attempting to enhance the quality of life within the nations and communities in which they operate. Their motivations and accomplishments are detailed in both ethical and economic terms. Arranged in three sections:- “The Theory of Corporate Global Citizenship”, “Corporate Global Citizenship in Action”, “The Future of Corporate Global Citizenship”.

Corporate Reputation Review: an international journal. Vol. 1 (No. 1 & 2)L


Fombrun, C. & van Riel, C. B.M. (eds.) (Henry Stewart Publications, London, 1997.)
A journal established to provide a forum for research based discussions about corporate reputations. The articles are arranged under the following headings:- “Corporate Reputation as a Strategic Asset”, “Where do Reputations Come From?”, “Measuring and Valuing Reputations”, “How Do Reputations Affect Corporate Performance?”, “Other Consequences of Corporate Reputation”, “How Should Reputations be Managed in Good Times and Bad Times?”, “Managing Reputation: Pursuing Everyday Excellence”.

Cultural trends in Australia. No. 8. Business sponsorship of cultural activities 1996 - 97L


Department of Communications, Information Technology and the Arts (Department of Communications Information Technology and the Arts, Canberra, 1999)
This report outlines the current trend in sponsorship of cultural activities by the business sector. Business attitudes to cultural sponsorship are included. Key headings include:- Total Sponsorship - Arts and Cultural Activities - Arts and Cultural Activities: Large Businesses - Arts and Cultural Activities: Medium-sized Businesses - Arts and Cultural Activities: Small Business.

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