Knowledge Centre:
Hard Copy Library

The Centre's Library and Resource Centre holds a wealth of domestic and international publications and newsletters, case materials and other information on corporate public affairs.

Effective promotion of forestry and its productsL


Perkins, Peter (Forest Industries Campaign Assoc., Canberra. 1992.)
A paper outlining the creation and implementation of an effective public awareness program about forests and forest products. Headings include:- Objective - Strategies - Communication Strategies - Public Attitudes - The Program - Outcomes - Results.

Effective public affairs organizational structures : creating synergy between government affairs and public relations.L


Public Affairs/Public Relations Integration Task Force - Public Affairs Council. (Public Affairs Council, Washington, D.C., 1998)
An article that studies the changing role of public affairs, and reports on the findings of a task force established to supply information to public affairs officers to assist in designing effective organisational structures to meet the current and anticipated external environment. Key headings include:- Definition of Public Affairs - Effective Public Affairs Organizations - Integrated Public Affairs Departments - Separate Public Relations and Government Relations Departments - Problems Associated with Managing Separate Units - Ideas for Improving Effectiveness of Separate Units - Sample Public Affairs Mission Statements.

Electronic commerce: cutting cybertape - building business.L


Corporate Law Economic Reform Program. Proposals for Reform: paper no.5 (Australian Government Publishing Service, Canberra, 1997.)
A paper proposing a number of reforms to Australia’s business laws to facilitate electronic commerce. Key headings include:- Reform Proposals - Enforcement and Investment Advising Issues in an Electronic Environment - Electronic Service Delivery - Settlement Systems - Debt Securities.

Electronic public relationsL


Marlow, Eugene (Wadsworth Publishing Company, Belmont, USA, 1996)
This book provides an overview of electronic public relations applications, vehicles and distribution channels as well as guidelines for using electronic technologies for public relations purposes. Key headings include:- “Public Relations: A Brief History”, “Electronic Media: The Technologies”, “Reaching the General Public: Public Service Announcements” - “Video News Releases” - “Satellite Media Tours”, “Reaching the Media”, “Reaching Community and Government Audiences”, “Reaching Consumers”, “Reaching Employees”, “Reaching Managers”, “Reaching Individuals on a Global Scale: Welcome to Cyberspace”, “The Future of Electronic Public Relations”.

Elements : Australia’s North-West Shelf LNG Project.L


Baskin, Guy (Western Images Pty. Ltd., Perth, W.A.)
Produced by Woodside Government and Public Affairs on behalf of the Joint Venture Participants, outlining the development and operation of the North West Shelf Liquid Natural Gas Project. 30 min.

Employee Communication Strategies for Effective Change ManagementL


Blake, Stephen (IIR Conferences)
Presentation on the approach of Western Power Corporation to change management.

Employee outrage vs. community outrage.L


Sandman, Peter M. (Peter M. Sandman, Consulting, Training and Research in Risk Communication, Newton Centre, MA., 1995.)
An article highlighting the differences between the response of employees and the general community to risk controversies. Employees usually know more about the hazards they face; are typically higher than community exposures; have other relationships with the company besides the risks they endure - especially economic ones; often pressured not to raise risk issues; communication is constrained by legal formalities; are easier to reach than the general public; are a key conduit to the general public.

Employers Associations and Industrial Relations - A Comparative StudyL


Windmuller, J.P. & Gladstone, A. (eds.) (Clarendon Press, Oxford, 1984)
This book examines the role of employers associations in the industrial relations of ten countries - Great Britain, USA, Australia, Sweden, Germany, Netherlands, France, Italy, Israel and Japan. Two chapters are comparative and cover the aspects of Organisation, Structure, Administration, Functions and Activities.

Engaging stakeholders: Vol. 1. The benchmark survey. The second international progress report on company environmental reporting. Vol. 2. The case studies. Twelve users respond to company environment reporting.L


Spencer-Cooke, Andrea & Elkington, John (Sustainability,; United Nations Environment Programme. )
Vol. 1. This book covers the latest international trends in corporate environmental reporting, introduces new and revised reporting and benchmarking tools, and summarises the results of the 1996 UNEP/Sustainability benchmark survey of reports. Headings include:- New tools for the emerging agenda - The Benchmark Survey - Emerging Issues - The ten transitions - The 1996 Benchmark Survey. Vol. 2. To be read in conjunction with Vol. 1. focuses on the emerging agenda from the perspectives of report-users, and addresses stakeholder needs.

Ensuring excellence in the public affairs effort.L


Shayon, Diana R. (HRN., Philadelphia, 1991.)
Summary of remarks to the Canadian Public Affairs Association, May, 1991, outlining ways to ensure your public affairs department is operating to its full capacity. Headings include:- Management by Objective - Efficiency of Effort - Developing the Skills in the Department - Building a Constituency for the Department - Future Orientation.

Enterprising nation: renewing Australia’s managers to meet the challenges of the Asia-Pacific century. L


Industry Task Force on Leadership and Management Skills (Australian Government Publishing Service, Canberra, 1995)
A report of the Industry Task Force on Leadership and Management Skills into the way Australia prepares its managers for work and leadership. Five key challenges for change were highlighted: 1. Developing a positive enterprise culture through education and training. 2. Upgrading vocational education and training and business support. 3. Capitalising on the talents of diversity. 4. Achieving best practice management development. 5. Reforming management education.

Environment studies ‘an expensive irrelevance’L


Woodley, Brian (Australian Newspaper, 12th April, 1991.)
Newspaper article investigating the relevance of environmental impact statements

Environment Victoria and Melbourne Water’s sewerage strategy review : stakeholder consultation process.L


Environment Victoria (Environment Victoria, Nth. Melb., Vic., 1994.)
A report outlining Environment Victoria’s involvement in Melbourne Water’s Sewerage Strategy Review , describing the processes, benefits, disadvantages, advantages and improvements needed. Headings include:- Why Consult with the Community? - Conducting Community Consultation - The Current Stakeholder Consultation Process - The Future.

Environment, Safety and Health - Report.L


Rockwell (Rockwell, Seal Beach, CA., 1995.)
A report issued by the Rockwell Company highlighting their achievements for 1995 in the areas of environment, safety and health. Topics covered include:- “Environmental Commitment”, “What we Produce/Where it Goes”, “Environmental Data”, “Company Profile”.

Environmental and social report 1998.L


BP Amoco (BP Amoco, p.l.c., Bournemouth, Dorset, 1998.)
This report covers a wide range of environment, health,and safety and issues and is supported by a book of business and site data used in compiling the environment report. Key headings include: What We Mean by Performance - What’s Important to Us - How We Have Responded to Feedback - Case Studies - Ethical Conduct - Employees - Relationships. To be read in conjuction with BP Amoco in the community 1998 (Catalogue No. R5).

Environmental and social review 2002L


BP plc (BP plc, London, 2002)
A report that is the outcome of how BP behaves and lives up to their policies; the impact of their operations and products and their overall contribution to society. Headings include: 2002 in review - Policies - Business Benefits and Impacts - Issues - Location Reporting - Performance Data - Assurance Statement.

Environmental futures, community relations and issues managementL


Suggett, Dahle
An investigation into how to conduct business with the same strategic focus on the public, as a customer or stakeholder as you would a commercial customer, shareholder or employee. Specific examples are discussed relating to the Altona Chemical Complex, the chemical industry and the local community.

Environmental issues: business takes a lead.L


Unknown (Issue Action Publications, Leesburg, VA., 1993.)
CPI, Vol. 18, No. 6. March 15, 1993. An article discussing the 16 Principles for Environmental Management as set out by the I.C.C. in 1990.

Environmental law enforcement by third parties in Australia.L


Arthur Robinson & Hedderwicks (Arthur Robinson & Hedderwicks, Melbourne, 1993.)
A paper considering third party enforcement rights in Planning and Environment Law in Australia. Deals specifically with - The international commitment to third party involvement in decision making reflected in the Rio Declaration and Agenda 21. - Who has standing under legislation and at common law. - Current trends within Australia and Internationally.

Environmental politics and institutional change.L


Papadakis, Elim (Cambridge University Press, Cambridge, U.K., 1996.)
A book that looks at the question of environmentalism and the responsiveness of the institutions to the challenges of environmental concerns. Key players are identified and case studies presented, both Australian and international. Key headings include:- “Political Institutions, Innovation and Social Change”; “Political Organisations and Adaptation”; “The Media, Agenda Setting and Public Opinion”.

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