Knowledge Centre:
Hard Copy Library

The Centre's Library and Resource Centre holds a wealth of domestic and international publications and newsletters, case materials and other information on corporate public affairs.

Harvard Business Review. May 2004. Vol. 82, no. 5. L


Various (Harvard Business School, Publishing Division, Boston, 2004)
FROM THE EDITOR: Alpha Bets FORETHOUGHT: Management Lessons from Mars. Found in Translation. Whining Away the Hours. Audit Committees Can’t Add. Stock-Outs Cause Walkouts. HBR CASE STUDY: Oil and Wasser. DIFFERENT VOICE: Passion for Detail. FEATURES: Coaching the Alpha Male - How to Restore the Fiduciary Relationship: An Interview with Eliot Spitzer - Learning to Lead at Toyota - The Risky Business of Hiring Stars - Building Better Boards FIRST PERSON: Telling Tales. BEST PRACTICE: Can Absence Make a Team Grow Stronger? PANEL DISCUSSION: They Can Take It With Them

Harvard Business Review. November 2002. Vol. 80, no. 11. L


Various (Harvard Business School, Publishing Division, Boston, 2002)
HBR CASE STUDY: The Moonlighter. DIFFERENT VOICE: Spotting Patterns on the Fly: A Conversation with Birders David Sibley and Julia Yoshida. BIG PICTURE: Arm Yourself for the Coming Battle over Social Security - The Empire Strikes Back: Counterrevolutionary Strategies for Industry Leaders - “Dear White Boss...” - Six IT Decisions Your IT People Shouldn’t Make - Why Good Accountants Do Bad Audits - BEST PRACTICE: The World Bank’s Innovation Market - TOOL KIT: How to Identify Your Enemies Before They Destroy You. WHAT GOES AROUND

Harvard Business Review. October 2003. Vol. 81, no. 10. L


Various (Harvard Business School, Publishing Division, Boston, 2003)
FROM THE EDITOR: Highfliers, Fast Growers and Gorgeous Saturdays. FORETHOUGHT: - HBR CASE STUDY: And Now a Word from our Sponsor - FIRST PERSON: Gilded and Gelded: Hard-won Lessons from the PR Wars - The Harder They Fall - HBR SPOTLIGHT: CHINA TOMORROW: The Great Transition - The Chinese Negotiation - The Hidden Dragons - The Real New Economy - BEST PRACTICE: Optimal Marketing - TOOL KIT: The Lean Service Machine - WHAT GOES AROUND: Four Steps to Chaos

Harvard Business Review. September 2002. Vol. 80, no. 9. L


Various (Harvard Business School, Publishing Division, Boston, 2002)
HBR CASE STUDY: Growing for broke. HBR AT LARGE; Crucibles of Leadership. BIG PICTURE: Serving the World’s Poor Profitably. The Curse of the Superstar CEO. Taking the Mystery Out of Investor Behaviour. Three Questions You Need to Ask About Your Brand. Pricing and the Psychology of Consumption. BEST PRACTICE: What Makes Great Boards Great. TOOL KIT: A Better Way to Deliver Bad News

Harvard Business Review. September 2003. Vol. 81, no. 9. L


Various (Harvard Business School, Publishing Division, Boston, 2003)
FORETHOUGHT: Laughing All The Way To the Bank - Plumbing Web Connections - What’s Your Project’s Real Price Tag? - In Defence of the CEO Chair. HBR CASE STUDY: A Blogger in Their Midst - DIFFERENT VOICE: Technology and Human Vulnerability: A conversation with MIT’s Sherry Turkle - BEST PRACTICE: Why Good Projects Fail Anyway - MANAGING YOURSELF: How to Pitch a Brilliant Idea - WHAT GOES AROUND: Owning the whole pie.

Harvard Business Review. September 2001 Vol. 79, no. 8. L


Various (Harvard Business School, Publishing Division, Boston, 2001)
FROM THE EDITOR: Right in the Middle. HBR CASE STUDY: What a Star - What a Jerk FIRST PERSON: Natural-Born Entrepreneur DIFFERENT VOICE: Is Success a Sin? A Conversation with the Reverend Peter J. Gomes FEATURES: In Praise of Middle Managers - The Superefficient Company - The Weird Rules of Creativity - What You Don’t Know About Making Decisions - We Don’t Need Another Hero BEST PRACTICE: Sustainable Growth, the Du Pont Way - TOOL KIT: Distance Still Matters: The Hard Reality of Global Expansion WHAT GOES AROUND: The Necessity of Nonconformity

Harvard Business Review. April 2001L


Various (Harvard Business School, Publishing Division, Boston, 2001)
Contents include - Case Study: When no News is Good News - A Simpler Way to Pay - No Ordinary Boot Camp - Conquering a Culture of Indecision - Six Habits of Merely Effective Negotiators - The Truth About Mentoring Minorities: Race Matters - the Kinesthetic Speaker: Putting Action into Words - The 2001 HBR List: Breakthrough Ideas for Today’s Business Agenda - The Old Pillars of New Retailing - Is a Share Buyback Right for Your Company? - Future Space: A New Blueprint for Business Architecture.

Harvard Business Review. December 2001. Vol. 79, no. 11L


Various (Harvard Business School, Publishing Division, Boston, 2001)
Contents Include: Breakthrough Leadership: why knowing yourself is the best strategy now. Headings: Required Reading - Personal Histories: Leaders Remember the Moments and People that Shaped Them - Primal Leadership: The Hidden Driver of Great Performance - All in a Day’s Work - What Titans Can Teach Us - What Leaders Really Do - The Hard Work of Being a Soft Manager - Leadership in a Combat Zone - Leadership: Sad Facts and Silver Linings - The Work of Leadership

Harvard Business Review. February 2002. Vol. 80, no. 2L


Various (Harvard Business School, Publishing Division, Boston, 2002)
Contents Include: Stick to the core - or go for more? - When a turnaround stalls - Managing emotional fallout: parting remarks from America’s top psychiatrist - Beware the busy manager - They’re not employees, they’re people - Are you picking the right leaders? THE BOTTOM LINE ON JACK WELCH: Jack on Jack: The HBR interview - Will the Legacy live on? BEST PRACTICE: Avoid the four perils of CRM - Getting the Truth into Workplace Surveys

Harvard Business Review. Jan.-Feb. 1994.L


Various (Harvard Business School, Publishing Division, Boston.)
Contents Include:- Beyond World-Class: The New Manufacturing Strategy - Scientific Management at Marck - Managing Innovation in the Information Age - The Fall and Rise of Strategic Planning - Spend A Day in The Life of Your Customers - Whatever Happened to the Take Charge Manager ? - Institutional Investors: The Reluctant Activists - The Expectant Executive and the Endangered Promotion - Taking Account of Stock Options - What is Business’s Social Compact? - It’s Time to Make Peace With Iran - Why My Former Employees Still Work For Me.

Harvard Business Review. Jan.-Feb. 1996.L


Various. (Harvard Business School, Publishing Division, Boston.)
Contents include:- When is Virtual Virtuous? Organizing for Innovation - Using the Balanced Scorecard as a Strategic Management System - Control Tomorrow’s Costs Through Today’s Designs - Brands Versus Private Labels: Fighting to Win - Electric Utilities: The Argument for Radical Deregulation - Growth Through Acquisitions: A Fresh Look - How Financial Engineering Can Advance Corporate Strategy - The Quality Improvement Customers Didn’t Want - A Country is Not a Country - How the Arts can Prosper Through Strategic Collaborations.

Harvard Business Review. Jan.-Feb.1995.L


Various (Harvard Business School, Publishing Division, Boston.)
Contents include :- Disruptive Technologies: Catching the Wave - The Empowerment Effort That Came Undone - Using Derivatives - The Information Executives Truly Need - The Power of Internal Guarantees - Capturing the Value of Supplementary Services - Changing the Role of Top Management: Beyond Structure to Processes - Is Your Strategic Alliance Really a Sale? - Empowering the Board - Putting Global Logic First - Power is the Great Motivator.

Harvard Business Review. January 2002. Vol. 80, no. 1L


Various (Harvard Business School, Publishing Division, Boston, 2002)
Contents Include: CASE STUDY: Bob’s meltdown FIRST PERSON: Saving the business without losing the company. HBR AT LARGE: How Snapple got its juice back - Leading in Times of Trauma - Getting it Right the Second Time - Inside Microsoft: Balancing Creativity and Discipline - A New Game Plan for C Players. BEST PRACTICE: Turn Customer Input into Innovation - TOOL KIT: Selling the Brand Inside. HBR’S BEST BUSINESS BOOKS OF 2001 INDEX OF ARTICLES 2001 INCLUDED.

Harvard Business Review. July - August, 1996.L


Various (Harvard Business School, Publishing Division, Boston. 1996.)
Contents Include:- Strategy as Revolution - Strategic Renewal for Business Units - Increasing Returns and the New World of Business - Rethinking Distribution: Adaptive Channels - The Real Virtual Factory - Manage Marketing by the Customer Equity Test - Musings on Management - When Executives Burn Out.

Harvard Business Review. July - August 1999. Vol. 77, no. 4.L


Various (Harvard Business School, Publishing Division, Boston, MA., 1999)
Contents include: Turning Goals in Results: the Power of Catalytic Mechanisms - What High-tech Managers Need to Know about Brands - The Toxic Handler: Organizational Hero - and Casualty - Hiring without Firing - The Right Way to Restructure Conglomerates in Emerging Markets - Are your Paying to Much for that Acquisition? - Bringing the Environment Down to Earth - The Case of the Religious Network Group - Why Good Companies Go Bad - Collaborating with Congregations: Opportunities for Financial Services in the Inner City - Retailing: Confronting the Challenges that Face Bricks-and-Mortar Stores - How E-Commerce will Trump Brand Management.

Harvard Business Review. July - August 2001L


Various (Harvard Business School, Publishing Division, Boston, 2001)
Contents include - Case Study: Should This Team be Saved - Transforming a Conservative Company - One Laugh at a Time - How to Win the Blame Game - Managing for Value: It’s Not Just About the Numbers - Lead for Loyalty - The Right Way to Be Fired - Don’t Homogenize, Synchronize - Taking the Stress Out of Stressful Conversations - Five Strategies of Successful Part-Time Work - Tread Lightly Through These Accounting Minefileds.

Harvard Business Review. July - August, 1992.L


Various (Harvard Business School, Publishing Division, Boston. 1992.)
Contents Include:- The New Era of Euro-capitalism - Technology Fusion and the New R & D - Parables of Leadership - The Case of the Combatative CFO - Is America in Decline? - Capitalism in Japan: Cartels and Keiretsu - CEO Pay: How Much is Enough.

Harvard Business Review. July-August 1993.L


Various (Harvard Business School, Publishing Division, Boston`)
Contents Include:- From Value Chain to Value Constellation: Designing Interactive Strategy - Building a Learning Organization - Japan’s Dark Side of Time - Informal Networks: The Company Behind the Chart - Reinventing Labour: An Interview with Union President Lynn Williams - How Bell Labs Creates Star Performers - Case Study: Is This the Right Time to Come Out? - Managing Risks in Mexico - Made in USA : A Renaissance Quality - Whatever Happened to Rosie the Riveter? - Is the Deficit a Friendly Giant After All?

Harvard Business Review. June 2001L


Various (Harvard Business School, Publishing Division, Boston, 2001)
Contents include - Case Study: Go Global - When Your Culture Needs a Makeover - The Earnings Game: Everyone Plays, Nobody Wins - Want to Perfect Your Company’s Service? Use Behavioral Science - How to Invest in Social Capital - Moving Upward in Downturn - Mark Levin of Millenium Pharmaceuticals: Mastering the Value Chain - Playing by the Rules: How Intel Avoids Antitrust Litigation - See Your Brands Through Your Customers’ Eyes

Harvard Business Review. March - April, 1992.L


Various (Harvard Business School, Publishing Division, Boston. 1992.)
Contents include:- Competing on Capabilities: The New Rules of Corporate Strategy - Creating Project Plans to Focus Product Development - Beyond Takeovers: Politics Comes to Corporate Control - Women as a Business Imperative - Managers and Leaders: Are They Different? - The Case of Hidden Harassment - Does America Need a Technology Policy? - How Europe’s Companies Reposition to Recycle - Can Equal Opportunity Be Made More Equal?

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