Knowledge Centre:
Hard Copy Library

The Centre's Library and Resource Centre holds a wealth of domestic and international publications and newsletters, case materials and other information on corporate public affairs.

Corporate governance in China: no quick fix, no fixed solutionL

(Knowledge @ Wharton, 20 January 2010)
The biggest challenge for foreign investors operating in China is a lack of transparency, which is rooted in the country’s corporate governance framework. One of the major issues inhibiting transparency is the lack of clear separation between a company’s ownership and management. Additionally, the fact that Chinese companies operate within a government-led relationship-based structure means that governance and accounting standards aren’t necessarily comprehensive. To secure stronger international investment China needs to link its system to the international society’s way of investment, which requires vast changes. For more information see

Stay on message: the spin doctor’s guide to effective and authentic communicationL

Paul Ritchie (VIVID Publishing)

Lobbying: The art of political persuasionL

Zetter, Lionel (Harriman House Ltd)
This book examines and explains all aspect s of lobbying. Areas covered include - the historical background to lobbying and the ethical and regulatory frameworks; - the mechanics of lobbying and techniques employed by lobbyists; - types of lobbying and public affairs campaigns; - advice on how to break into lobbying; -procedure for appointing a public affairs consultancy; - using a third party advocate in support of a campaign.

Making sustainability work : Best practices in managing and measuring corporate, social, environmental, and economic impactsL

Epstein, Marc J. (Greenleaf publishing)
Senior executives are realizing that implementing sustainability is particularly challenging. Although a lot has been written on ethical and strategic factors, there is a dearth of information on the practical nuts and bolts of implementation and virtually nothing on how to measure sustainability results. In Making Sustainability Work, Marc Epstein builds on his influential and highly respected previous work to produce the ultimate how-to guide for corporate leaders, strategists, academics, sustainability consultants, and anyone else with an interest in actually putting sustainability ideas into practice.

Megacommunities: How leaders of Government, Business and Non-Profits Can Tackle Today’s Global Challenged TogetherL

Mark Gerencser, Reginald Van Lee, Fernando Napolitano, and Christopher Kelly (Palgrave Macmillan, 2008)
Based on interviews with over 100 leaders from around the world including Bill Clinton, Henry Kissinger, Kenneth Chenault and Richard Parsons, ‘Megacommunities: How Leaders of Government, Business and Non-Profits Can Tackle Today's Global Challenges Together’ introduces a radically new framework for reaching solutions to today’s thorniest problems. Written by four senior consultants from global consultancy Booz Allen Hamilton, and with a Foreword by Walter Isaacson.

Reconciling Friedman with Corporate Social ResponsibilityL

Athanasios Chymis (VDM Verlag, 2008)
"The business of business is business," said Milton Friedman more than 35 years ago leading to a fervent debate on the controversial issue of Corporate Social Responsibility. Research has since mostly focused on trying to prove Friedman wrong by studying the relation between Corporate Social Performance and Financial Performance. The results of this line of research are not conclusive. The analysis offered in this book helps to answer the following questions: Where has this research taken us so far? What are the points the literature has missed? What is the role of market competition in the social performance of firms? Why Milton Friedman urged for free and open competition?

Speech Makers BibleL

Kevin Balshaw (, 2008)
‘Speech Makers Bible’ is based on decades writing headline speeches for government and corporate leaders. The book illustrates how to write a high level speech for public delivery, and to write polished speeches for everyday occasions and deliver them with confidence. It is a practical, step-by-step guide from a leading Australian speechwriter, laced with helpful and inspirational examples and case studies.

Branded!: How the certification revolution is transforming global corporationsL

Conroy, Michael E (New Society Publishers)
An account of the NGOs ability to affect corporate markets directly and the development of certification systems for corporate social and environmental practices.

Carbon Strategies: How Leading Companies Are Reducing Their Climate Change FootprintL

Andrew J. Hoffman (University of Michigan Press, 2007)
Carbon Strategies describes specific steps any business can take to implement sound, practical, climate-related corporate politics. Based on Andrew J. Hoffamn’s widely praised report from the Pew Centre on Global Climate Change, and significantly revised in light of subsequent developments, Carbon Strategies teaches practitioners and students about the importance of timing policy implementation, establishing appropriate levels of internal and external commitment, influencing beneficial policy development, and creating new business opportunities based on climate policy.

For the Common Good: The ethics of leadership in the 21st centuryL

John C. Knapp, Jimmy Carter (Greenwood Publishing Group, 2007)
This book showcases the insights, reflections, and recommendations of some of today's most forward-thinking and inspiring leaders, applying their expertise in fields such as ecology, education, and conflict resolution. Today's challenges test leaders to their very core, and require a fundamentally new kind of leadership committed to the greater good of society.

The Foundation: A Great American SecretL

Joel L. Fleishman (PublicAffairs, 2007)
An in-depth and insightful assessment of The Foundation in America, a little known and little understood, but essential element in the US society’s ability to assess, and solve their most difficult and complex social problems.

Who Killed Channel 9?L

Gerald Stone (Pan Macmillian Australia, 2007)
An inside account of the death of a television network.

Harvard Business Review (Vol. 84, No. 7/8) July/August 2006L

Various (Harvard Business School Publishing, April 2006)
SPECIAL DOUBLE ISSUE: SALES. FROM THE EDITOR: The Top Line. CASE STUDY: Old Hand or New Blood? DIFFERENT VOICE: Leveraging the Psychology of the Salesperson. RESEARCH REPORT: Understanding What Your Sales Manager is up Against. FEATURES: How Right Should the Customer Be?; Finding the War Between Sales and Marketing; Match Your Sales Force Structure to Your Business Life Cycle; THE HBR INTERVIEW: Leading Change from the Top Line; Better Sales Networks; The Sales Learning Curve; The Ultimately Accountable Job: Leading Today’s Sales Organization. BEST OF HBR: Making the Major Sale; Low-Pressure Selling; What Makes a Good Salesman; Major Sales: Who Really Does the Buying? PANEL DISCUSSION: Selling Solutions.

Corporate responsibility: Managing risk and creating valueL

Parliamentary Joint Committee on Corporations and Financial Services (Commonwealth of Australia)
Final report of the Australian parliamentary joint committee on corporations and financial services Inquiry into Corporate Responsibility

The big end of town: big business and corporate leadership in twentieth-century AustraliaL

Fleming, Grant; Merrett, David; Ville, Simon (Cambridge University Press, Cambridge, U.K., 2006)
Big business and corporate leadership in twentieth-century Australia. This book traces the evolution of large business enterprises in Australia. It delves into why the market leaders became the major players, examines what was crucial to their success, and their roles in leading the Australian economy.

Harvard Business Review (Vol. 84, No. 4) April 2006L

Various (Harvard Business School Publishing, April 2006)
FROM THE EDITOR: Architects of Change. CASE STUDY: How Low Will You Go? DIFFERENT VOICE: Lessons in Power: Lyndon Johnson Revealed. 2005 McKINSEY AWARDS. FEATURES: Home Depot’s Blueprint for Culture Change: When Should a Leader Apologize - and When Not? Localisation: The Revolution in Consumer Markets. HBR SPOTLIGHT. Innovation: Improving Your Odds; Match Your Innovation Strategy to Your Innovation Ecosystem; Manage Customer-Centric Innovation-Systematically. BEST PRACTICE: The Unexpected Benefits of Sarbanes-Oxley. TOOL KIT: Your Loyalty Program is Betraying You. PANEL DISCUSSION: Basics Training.

We the media - grassroots journalism by the people, for the peopleL

Gillmor, Dan (O’Reilly, US, 2006)
‘We the Media’ casts light on the future of journalism. It covers emerging trends (blogs, chat groups, email and other tools) in how we make and consume the news. Dan Gillmor explains how to play by the rules in this new era and shift from ‘control’ to ‘engagement’.

Asbestos House: the secret history of James Hardie IndustriesL

Haigh, Gideon (Scribe Publications, Australia, 2006)
Asbestos House tells the story of James Hardie Industries and the problems it has faced as a result of its product, asbestos.

Harvard Business Review (Vol. 84, No. 3) March 2006L

Various (Harvard Business School Publishing, March 2006)
FROM THE EDITOR: Old, but not old-school CASE STUDY: Eliminate the Middleman? DIFFERENT VOICE: Leadership in Literature. FEATURES: Connect and Develop: Inside Procter & Gamble’s new Model for Innovation; Inside the Mind of the Chinese Consumer; Managing Middlescene; Customer Value Propositions in Business Markets: How to Implement a New Strategy Without Disrupting Your Organization. BEST PRACTICE: Why it’s so Hard to be Fair. TOOL KIT: Knowing What to Sell, When, and to Whom. PANEL DISCUSSION: Best with a Rest.

Harvard Business Review (Vol. 84, No. 2) February 2006L

Various (Harvard Business School Publishing, February 2006)
FROM THE EDITOR: Where Ideas Come From CASE STUDY: The Nice Guy. THE HBR LIST: Breakthrough Ideas for 2006 FEATURES: The Why, What, and How of Management Innovation; The Great Intimidators; Defeating Feature Fatigue; The Seasoned Executive’s Decision-Making Style; Rediscovering Market Segmentation BIG PICTURE: Where Babies Come From: Supply and Demand in an Infant Marketplace; What Executives Should Remember. PANEL DISCUSSION: Take a Giant Step

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