Knowledge Centre:
Hard Copy Library

The Centre's Library and Resource Centre holds a wealth of domestic and international publications and newsletters, case materials and other information on corporate public affairs.

The social implications of punishment : observers’ reactions to punishing unethical behaviour.L

Trevino, Linda K. & Ball, Gail A. (College of Buss. Admin., Pennsylvania State Univ.)
Laboratory investigation of how punishment of varying severity in response to unethical organisational behaviour influenced observers’ outcome expectancies, justice evaluations, and emotional responses. Implications for future research and management practice discussed.

The social responsibilities of business in the 1980’s.L

Paech, Paul (ed.) (Australian Council of Social Service Inc., Sydney, 1980)
The proceedings of three seminars on corporate social responsibility. The report includes keynote addresses, case studies, panel presentations and overviews. Headings include: - The Importance of Corporate Social Responsibility - Business and Society : Key Questions for the 1980’s - Case Studies.

The social responsibility of business in job and enterprise creation: motives, means and implications.L

Moon, Jeremy & Sochacki, Richard (Unknown. Perth, W.A., 1996.)
A paper focusing on the not-for-profit activities of business in job and enterprise creation. i.e. job creation in the community and outside the involved companies, also known as business social responsibility, corporate involvement and corporate responsibility. Headings include:- “Unemployment: a problem for government and for business?”, “A survey of corporate Australia”, “Companies and community job and enterprise creation”, “The social responsibility of business”. (Also have Executive report of the above paper).

The social responsibility of corporations.L

Dunstan, P.J. (CEDA, Melbourne, 1976.)
A synopsis of the Seventh Position Paper in the “Role of the Private Sector” series. Social responsibility of corporations is midway between maximum profits and responsibility for resolving social problems. Headings include:- What is Social Responsibility - Changing Attitudes of Society to Business - To Whom is the Corporation Responsible - Social Responsibility in Practice - Social Responsibility and Profitability - Communication - The Social Audit.

The stakeholder corporation : The Body Shop : blueprint for maximising stakeholder value.L

Wheeler, David and Sillanpaa, Maria (Pitman Publishing, London, 1997.)
This book examines the business case for good corporate citizenship and gives a workable management system for auditing and transforming stakeholder relationships. Case studies are discussed in some detail, particularly the Body Shop. Key headings include:- The Rise of the Stakeholder - Corporate Strategy: Three Parables of the Twentieth Century Management - The Guide.

The Stakeholder Strategy: Profiting from Collaborative Business Relationships.L

Svendsen, Ann (Berrett-Koehler Publishers, Inc., San Francisco, 1998.)
A book that highlights the need and gives sound advice to business leaders and managers on how to establish and maintain positive, mutually beneficial stakeholder relationships. Key headings include:- Stakeholder Collaboration and the Bottom Line. - A Model for Corporate - Stakeholder Relations. - Corporate Mission, Values and Ethics - A Foundation for Relationship Building. - Aligning Corporate Systems and Structures. Developing a Stakeholder Strategy. - Harnessing the Power of Long-Term Relationships. Stakeholder Audit: A Tool for Assessing and Improving Stakeholder Relationships. - The Future of Corporate-Stakeholder Relations.

The state of corporate public affairs : Executive summary.L

Post, J. E. & Griffin, J. (Found. for Publ. Aff. Management, Boston Uni. 96)
A summary of the 1996 Corporate Public Affairs Survey, responses were from 260 companies. Headings include:- “Overview”, “Managing Public Affairs : External Relations”, “Managing Public Affairs : Internal Issues”, “Meeting the Technology Challenge”, “Looking Ahead - What P.A.O’s think”.

The state of corporate public affairs. Final Report - 1996 survey.L

Post, J. E. & Griffin, J. (Foundation for Public Affairs and Boston University School of Management)
Results of the 1996 survey designed by staff of the Foundation for Public Affairs and the Boston University Public Affairs Research Group. Comparisons are with with 1992 Survey. Results are arranged in sections :- Overview - Managing External Relations - Internal Management of Public Affairs - Looking Ahead -What PAO’s Think. Results also recorded in chart form.

The sticky wicket of evaluating public affairs : thoughts about a framework.L

Andrews, Patti Nelson (Public Affairs Review, 1985)
An article discussing the need for evaluating the effectiveness and possible improvement of a public affairs operation. A system is proposed which could be adapted to suit any organisation. Headings include:- Measuring Credibility and Legitimacy - Measuring the Capability to Respond - Measuring Financial Impact - Methodology Summarized.

The study of corporate public affairs : a methodological review, analysis and prospectus.L

Fleisher, C. (Fac. of Manag., Univ. of Calgary, Alberta, Canada, 1992)
A paper outlining the importance of Public Affairs research. It traces the historical development of the function of public affairs, the existing research, and finally the methodological facets of the research process.

The sustainable corporation.L

Dunphy, Dexter; Griffiths, Andrew (Allen & Unwin, St. Leonards, N.S.W., 1998.)
This book traces the shift in approach of management and human resources over the last 30 years. This change involves the Organisational Renewal Movement, an international group of change theorists and practitioners. The book is arranged in three parts - 1. Foundations of Organisational Renewal: the Emergence of Incremental Humanism. 2. Reorientation and the Emergence of Transformational Strategies. 3. New Directions: The Sustainable Corporation.

The third sector : new tactics for a responsive society.L

Levitt, Theodore (Amacom, New York, 1973.)
Provides a blue print for government, social service agencies and other not-for-profit organisations management principles used by large corporations for protecting our society. Headings include:- The Agonised Society; Anatomy of Bureaucracy; The Third Sector: Persuasion and Pull; The New Third Sector: Publicity and Push; The Fragile Balance; Prognosis: The Desirable and the Feasible.

The timber industry L

Several papers relating to the timber industry and logging. Includes - Agreement by Salamanca Panel. Recommendations to the Minister for Forests, 31.8.89. Transcript from a radio program - 14.9.1990.

The uses of ideology for managers.L

Lodge, George C. (Harvard Business School, Boston, Mass. 1979.)
An essay written to serve as a basis of classroom discussion by participants in the Senior Managers in Government program on the concept of ideology and how it can be used by managers to assist them in the choices they must make, early and precisely.

The utility of ideology for environmental analysis.L

Lodge, George C. (Harvard Business School, Boston, Mass., 1972.)
An essay discussing ideology, its history and its role in American society of the 1970’s particularly in relation to business.

The value issue of business.L

Ebling, Alvar O. & Ebling, Carol J. (McGraw-Hill, New York, 1967.)
A framework for the value issue of business as it is faced by decision makers. The book is divided into three sections :- The Value Issue of Business in an Economic Framework; The Value Issue of Business in a Social Framework; A Consideration of Method for Value Inquiry.

The VFT project : lessons to be learned.L

Castleman, Alan & Budd, Dale (Unpublished.)
Transcript of an address to the Australian Institute of Company Directors, February 16, 1993. An outline of the VFT project, the feasibility study and the issues to be learned from the project many of which have relevance for other major projects in Australia.

The vital issues process: strategic planning for a changing world.L

Engi, Dennis & Glicken, Jessica (Sandia National Laboratories, Albuquerque, New Mexico, 1995.)
This report provides an in depth description of the methodology used in “The Vital Issues Process” which is a strategic planning tool developed by Sandia National Laboratories for the Office of Foreign Intelligence of the U.S. Department of Energy. With further development and refining it is suitable for a range of public and semi-public organisations. Arranged in 3 sections:- Approach - Results - Commentary.

The Washington Campus.L

The Washington Campus. (The Washington Campus, Washington, D.C.)
A folder containing several items of information relating to the Washington Campus which provides training to current and future executives on the public policy process.

Thinking in time : the uses of history for decision makers.L

Neustadt, Richard E. & May, Ernest R. (The Free Press, New York, 1988.)
An account of how governments and business can use history , remote and recent to assist in their decision making today, for the future.

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