Knowledge Centre:
Hard Copy Library

The Centre's Library and Resource Centre holds a wealth of domestic and international publications and newsletters, case materials and other information on corporate public affairs.

Thinking the unthinkable : think tanks and the economic counter-revolution, 1931-1983.L

Cockett, Richard (Harper Collins, London, 1994.)
An insight into how the economic liberals regrouped in the 1950’s forming ‘think tanks’ and how their ideas became politics. Headings include:- Keynes and the Crisis of Liberalism 1931-1939 - The Beveridge Report and The Road to Serfdom - The Mont Pelerin Society - The Institute of Economic Affairs.

This business of issues : coping with the company’s environments.L

Brown, James K. (The Conference Board, New York, 1979.)
A study of issues and their environments and trends from the perspective of large U.S. business firms. Key headings include:- The Setting - Getting Trends and Issues on the Table - Elements of Environmental Scanning and Monitoring - Corporate Responses - Some Issues about Issues Programs.

Tools of a leadership corporation : stakeholder dialogue as a driver of reputation.L

Shayon, Diana R. (HRN, Philadelphia, PA., 1997.)
An article highlighting the way in which HRN has attempted to develop specific tools which enable focused and measurable communications as a model for stakeholder dialogue, which has strong implications for reputation management. Key headings include:- “Influentials as the Stakeholder audience”, “Starting with the Basics of Reputation Management”, “The Research Foundation for the HRN approach”, “The Active Correlation Model”, “Pointing the Way to Action”, “The Employee Audience as a Key Stakeholder”.

Total performance management : how to communicate negative results without causing demotivation.L

Evans, Derek (Unpublished.)
Article arranged under the following headings:- Communication When Times are Tough - Putting the News Into Perspective - Avoiding Blame and Excuses - Countering the Impact of Negative Media Coverage - Delivering the Message - Avoiding Demotivation: Aiding Remotivation.

Towards public relations theory.L

Wolter, Louis J. & Miles, Stephen B. (Public Relations Journal, September 1983.)
An article discussing the role of the public relations practitioner, how it has changed and its future direction. Headings include:- Deficiencies Defined - Need for focus - Managing Interdependence.

Towards understanding strategic issue diagnosis.L

Dutton, J.E.; Fahey, L.; Narayanan, V.K. (Strategic Management Journal, vol.4, 1983.)
A paper discussing the process in strategic decision making known as strategic issue diagnosis (SID). Three components are presented - inputs, process characteristics and outputs. Headings include:- SID : Its Meaning and Importance - SID: Inputs, Process and Outputs - Strategy Models and SID - Implications.

Tradable Permits in Transport? Working Paper 37.L

Dobes, Leo et al. (Commonwealth of Australia, 1998.)
A look at the practical implications for the transport sector of a national or international tradable permit scheme. Key headings include:- “The Kyoto Protocol”, “The Transport Sector is Different”, “The Target Pollutant”, “Allocation of Permits”, “Market Mechanisms”, “Compatibility with Accounting Conventions”, “Monitoring and Enforcement”, “Is a Carbon Tax Preferable for the Transport Sector?”

Trading greenhouse emissions: some Australian perspectivesL

Various (Bureau of Transport Economics, Canberra, 1998)
A collection of contributions by Australians involved in the field of International emissions trading. A range of perspectives on domestic and international trading of greenhouse emissions are presented. Headings include:- The Role and Future of International Emissions Trading - Australian Programs and Policies for Reducing Greenhouse Emissions and Generating Carbon Sinks - Essential Elements of Tradable Permit Schemes - Tradable Permits: Terms and Taxonomy - The McKibbin-Wilcoxen Proposal for Global Greenhouse Abatement - Emissions Trading - Making it Work? - Emissions Trading from a Business Perspective - Prospects for Australian Industry Involvement in the Asia-Pacific Region with Clean Development Mechanisms - Global Economic Impacts of the Kyoto Protocol - The Transport Sector: is a Carbon Tax Better? - The International Trade Problems of the Kyoto Protocol - The Umbrella Group: a Market-based Approach - The International Movement of People: Adjusting for ‘Personal’ Emissions - Accounting for Carbon Sinks: the Problem of Time.

Trading PlacesL

Swadosh, R. (Public Relations Journal, July, 1986)
Swadosh discusses how investor relations is no longer the preserve of the financial analyst but has increased public relations responsibilities and examines how a new breed of investor relations professional has emerged.

Transforming the crisis-prone organization : preventing individual, organisational, and environmental tragedies.L

Pauchant, Thierry C., Mitroff, Ian I. (Jossey-Bass Publishers, San Francisco, 1992.)
Guidelines for developing crisis management programs to help prevent crises and effectively manage those that occur. Based on interviews and includes case studies. Headings include:- Living in the Age of Mega-Crises: The Need for a Systemic View - Crisis-Prone or Crisis-Prepared: A Diagnostic Modes of Crisis Management - Preparing for the Worst: When Crisis Management is Strategic - Inciting Deep Changes: Treating the Crisis-Prone Organization.

Trust: the social virtues and the creation of prosperity.L

Fukuyama, Francis (The Free Press, New York, 1995.)
An assessment of the emerging global economic order. The need for social trust in order to create successful business organizations to compete in the new global economy is discussed using a wide range of national cultures as examples. Key headings include:- The Idea of Trust: The Improbable Power of Culture in the Making of Economic Society - Low-trust Societies and the Paradox of Family Values - High-Trust Societies and the Challenge of Sustaining Sociability - American Society and the Crisis of Trust - Enriching Trust: Combining Traditional Culture and Modern Institutions in the Twenty-first Century

Trusts and foundations in Australia Philanthropy monograph #2, 2000L

Leat, Diana and Lethlean, Esther (Philanthropy Australia, Inc., Melbourne, 2000.)
This paper attempts to draw together the knowledge of philanthropy in Australia. It is arranged in three sections - Section 1: What are the roles of trusts and foundations? - Sections 2: What is known about trusts and foundations in Australia? - Section 3: Towards a research agenda.

Understanding public policy. Chapter - Models of politics : some help in thinking about public policy.L

Dye, Thomas R. (Prentice-Hall, Inc., Englewood Cliffs, N.J., 1972.)
A chapter from the book Understanding Public Policy. This chapter discusses the role of Rationalism, Incrementalism and the use of Models. Headings include:- Rationalism: Policy as Efficient Goal Achievement - Incrementalism: Policy as Variations on the Past - Models: How to Tell if They are Helping or Not.

Understanding and influencing government decisions - ‘A case study’L

Goodwin, Patricia (48th Local Govt. Engineering Conf. Proceedings.)
A presentation by a City of Werribee Councillor as to how the City of Werribee and the local community carried out a campaign against the siting of a toxic waste treatment facility within close proximity to the City of Werribee.

Ungoverning the economy : the political economy of Australian economic policy.L

Bell, Stephen (Oxford University Press, Melbourne, 1997.)
A book designed to introduce the reader to the major issues of Australian political economy and economic policy. Headings include:- “Economic Policy: Processes, Institutions and the Australian State”, “Explaining Economic Policy Choice”, “Historical Dimensions of Australia’s Political Economy”, “The New Orthodoxies of Economic Management”, Wages Policy, Industrial Relations and the Limits of Corporatism”, “Rethinking Economic Policy, Rethinking the Economy”.

Untangling the muddled management of public affairs.L

Sonnenfeld, J. (Business Horizons / November - December 1984.)
An article looking at the approach to public affairs taken by six different companies, all competitors within the forest products industry. Key headings include:- Responsiveness and Character - A Wider Constituency - Looking within an Industry - Study Findings - Reading the Environment - Responsiveness and Corporate Structure - Responsibility and ‘Corporate Culture’ - Managing Structure - Managing Culture.

Upgrading New Zealand’s competitive advantage.L

Crocombe, G., Enright, M.J., Porter, M. E. (Oxford University Press, Oxford , England, 1991.)
Outlines the findings of the “Upgrading New Zealand’s Competitive Advantage” project. Aims to bring a new perspective, new data, fresh ideas and serve as a basis for positive action for individuals, companies, unions and government.

Uses and misuses of public issue advertising. (Three presentations)L

Marker, R.S., Seasonwein, R. & Burson, H. (Presented at A.N.A. Annual Meeting, Oct. 23-26,1977)
Three contrasting but mutually supportive, views on the efficacy of current advertising directed at public issues. Each presenter believes advertising can be useful in this regard, but is more misused in practice.

Using “quality” processes for PA evaluation (Draft)L

Fleisher, C. (Unpublished.)
An article seeking to orient PA managers with the means for adapting quality to their units. This is done by discussing the concept of quality process techniques and evaluation - build understanding and consciousness that quality measurement should be applied to various aspects of PA activities - provide examples of ways that PA quality process evaluation can be applied.

Using all the corporate public affairs and public relations resources: key to success in external affairs. (1991)L

Various (Public Affairs Council, 1991)
Set of tapes from Public Affairs/Public Relations Conference 1991. Contents include:- Best of Times/ Worst of Times: Requisites for Effective External Communications in the ‘90s. - A Corporate Approach to Integrated Communications - A Corporate Approach to Dealing with Environmental Issues - How the “Tube” is Changing Mass Communications in the U.S. - The 90’s, the Media, the Public and their Political Leaders. - A Critique of Corporate Communications and Public Perceptions - New Equation for Advocacy Communications.

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