Knowledge Centre:
Hard Copy Library

The Centre's Library and Resource Centre holds a wealth of domestic and international publications and newsletters, case materials and other information on corporate public affairs.

Economics and the environment: a signalling and incentives approachL

Wills, Ian (Allen & Unwin, St. Leonard’s, NSW, 1997)
A book designed to teach a way of thinking about environmental problems, based on economic theory. The book is arranged in five sections. 1. Social Coordination, the Economy and the Environment, 2. Reasons for Coordination Failures, 3. Decision-making Tools, 4. Localised Environmental Problems, 5. Uncertainty and Worldwide Problems

Emerging technologies and public affairs: an international surveyL

Kelly, Marie (Unpublished, 1997)
A thesis submitted as a partial requirement for the Master of Public Affairs, Department of Government, University of Sydney. The thesis studies interactions between two major trends - the growth of public affairs as a strategic management function, and the emergence of new information and communication technologies. Headings include:- Emerging Technologies and Public Affairs, The Growth of Public Affairs, Emerging Communication Technologies, Diffusion of New Technologies in Public Affairs.

Ethical investmentL

Knowles, Ross (ed) (Choice Books, Marrickville, N.S.W., 1997)
A book that examines the choices available for investors in companies with an environmental and social conscience, contributing to a greener and fairer market. The book is arranged in four sections:- 1. Examining the Issues. 2. Ethical Investment Alternatives. 3. How to Invest. 4. Investment and Environmental and Social Change.

Global spin: the corporate assault on environmentalismL

Beder, Sharon. (Scribe Publications, Melbourne, 1997)
This book examines the way corporations have used their financial resources and power to counter gains made by environmentalists, to reshape public opinion and to persuade politicians against increased environmental regulation. Key headings include:- “Fronting for Industry”, “The Wise Movement”, “Lawsuits Against Public Participation”, “Conservative Think-Tanks”, “Think-Tanks and the Environment”, “The Public Relations Industry”, “Public Relations Strategies”, “Scientific Controversy: Dioxin”, “Advertisers: Getting Them Young”, “Advertisers: Influence and Strategies”, “The Media: Corporate Influences”, “Reporting on the Environment”, “Conclusion: Declining Democracy”.

Guidelines for Best Practice Community Consultation in the New South Wales Mining and Extractive IndustriesL

NSW Minerals Council (NSW Minerals Council, Newcastle, 1997)
These guidelines were prepared to assist the NSW mining and extractive industries develop an effective working relationship with the community which allows issues that arise during the development and operation of projects to be addressed and resolved in a positive way. Key headings include:- “Why should the community be consulted”? “Risk communication theory”, “Identifying the community and selecting consultation strategies”, “Consultation and participation methods”, “The media”, “Corporate commitment”, “Conflict management”, “Guiding principles”.

Harvard Business Review. Jan. - Feb. 1997.L

Various (Harvard Business School, Publishing Division, Boston. 1997)
Contents include:- Beyond Greening: Strategies for a Sustainable World - Growth Through Global Sustainability - Value Innovation: The Strategic Logic of High Growth - Mass Customization at Hewlett Packard: The Power of Postponement - When an Executive Defects - Building Brands without Mass Media - The Coming Battle for Customer Information - How Fidelity Invests in Service Professionals - Can the World Survive the Triumph of Capitalism.

Intellectual capital: navigating in the new business landscape L

Roos, Johan; Roos, Goran; Edvinsson, Leif; Dragonetti, Nicola (Macmillan Press Ltd., London, 1997)
A practical step by step guide to enable the reader to visualise, measure and manage intellectual capital in their own company. A ‘process model’ is illustrated with case studies. Details of the creation of an IC index and the linking of it to shareholder value creation is included. Key headings include:- The New Business World - Finding New Words - Developing an Intellectual Capital System: The Process Model - Consolidating Intellectual Capital Measurements: The IC-Index Approach - Connecting IC to Shareholder Value.

Mindev 97: the international conference on mine project developmentL

Barnes, E. (Conference Editor) (Australasian Institute of Mining and Metallurgy, Carlton, Vic., 1997)
A collection of papers presented at the Mindev 97 Conference in Sydney in 1997. All papers relate to the development of a minerals project from the feasibility stage through to commissioning and post implementation audits.

National Community LinkL

National Australia Bank (National Australia Bank, Melbourne, 1997)
A folder containing material outlining the National Community Link program developed by the National Australia Bank to assist communities, families and volunteer organisations. Headings covered in the folder include:- The Thinking Behind Community Link - National Australia Bank Group - Long Term Partnerships - National Community Link Awards - Community Link Magazine - Community Link Projects - Community Link Forums - Community Liason - Employee Outreach -

No hiding place: business and the politics of pressureL

Control Risks Group (Control Risks Group Ltd, 1997)
This special report by the Control Risks Group focuses on the growing influence of non-governmental organisation pressure groups and their impact on business operations on a global scale. Key headings include:- “Power and Accountability”, “The Environmentalist Movement”, “Oil, Gas and Mining in Developing Countries”, “The Campaign for Fair Treatment of Labour”, “Burma and the Politics of Pariahs”, “Confrontation or Dialogue?”

Northside Storage TunnelL

Northside Storage Tunnel Community Relations. (Northside Storage Tunnel Community Relations, 1997)
A study of the proposed Sydney Northside Storage Tunnel which is part of WaterPlan 21, Sydney Water’s Vision for sustainable waste water management for the Sydney region.

One clear objective: poverty reduction through sustainable developmentL

Committee to review the Australian Overseas Aid Program (AusAID, Canberra, 1997)
The report of an independent Committee commissioned to conduct a review of the Australian overseas aid program, as to how it can best contribute to lasting poverty reduction, while also serving Australia’s interests. Key headings include: Context; Response; Selected Programming and Policy Issues; Management Issues.

Publicity on the Internet: creating successful publicity campaigns on the Internet and the Commercial Online Services L

O’Keefe, Steve (John Wiley & Sons Inc., New York, 1997)
A book outlining how to tap the power of the Internet. Key headings include: The Power of Internet Publicity, Who’s Online, Tools and Techniques, The Registration Campaign, The Linkage Campaign, E-Mail News Releases, Announcements, Document Transfers, Online Appearances, Contests and Other Fancy Promotions, Firefighting and Follow-Up, Internet Publicity Resources, What’s on the Web Site.

Reputation management: how top companies do itL

Fombrun, C. (Stern School of Business, New York University, New York. 1997.)
Results of a survey of large international companies in the United States, United Kingdom and Germany. Questions included:- “The Role of Constituents”, “Company Initiatives”, “Communicating with Constituents”, “Corporate Mission”, “Structural Issues”.

Responding to community outrage: strategies for effective risk communicationL

Sandman, Peter M. (American Industrial Hygiene Association, Fairfax, Va., 1997.)
A book focusing on public outrage about risk: the sources of outrage, some ways to address it, and why companies and agencies find it difficult to address. Key headings include:- “Risk = Hazard + Outrage”, “Components of Outrage”, “Implications of the Hazard/Outrage Distinction”, “Acknowledgement: Key to Risk Communication”, “Yes, Buts: The Cognitive Barriers”, “Will They Let You? The Organizational Barriers”, “Will You Let Yourself? The Psychological Barriers”.

Some lessons from the use of environmental quasi-regulation in North AmericaL

Holmes, Sue (Office of Regulation Review, Industry Commission, Canberra, 1997)
This paper describes examples of approaches to environmental regulation in the USA (and Canada) and draws some general conclusions. Arranged in two sections: 1. Examples of Quasi Regulation - (i) Industry initiated voluntary programs, (ii) Government initiated voluntary schemes, (iii) Government initiated schemes involving enforcement discretion, (iv) Government initiated ‘regulatory relief programs. 2. Assessments and Conclusions (i) Advantages, (ii) Disadvantages, (iii) Success factors, (iv) Balancing costs and benefits of quasi-regulation and determining its nature.

WMC in the Philippines, Information paper No 1L

WMC Ltd (WMC Ltd, Melbourne, 1997)
The first in a series of information papers on WMC’s activities in the Philippines. The aim is to outline their activities and to stimulate discussion on the subject of best-practice minerals development. WMC is involved in extensive consultation and community development activities. Key Headings include:- “Developing Mineral Resources in the Philippines”, “WMC’s Tampakan Copper Project”, “Opposition to the Mining Act & Non-Filipino Investment”, “Benefits of a Best Practice Minerals Industry”, “Environment”, “Community”.

No contest: corporate lawyers and the perversion of justice in AmericaL

Nader, Ralph and Smith, Wesley J (Random House, New York, 1996)
A book which aims to demonstrate lawyer-aided corporate abuse and proposes an extensive program of legal reform to produce a better balance of power, advocacy and justice. Key headings include: The Power Lawyers - I’ve Got a Secret - The Obstructionists - Burning the Tapes - SLAPP: Taking Care of Business - The Games Corporate Lawyers Play - The “BUTS” Principle - The Corporate Scheme to Wreck our Justice System - Finding the Courage to Change the System

Reputation: realising value from the corporate image.L

Fombrun, Charles (Harvard Business School Press, Boston, 1996)
A study of how companies compete for prestige and achieve celebrity. It is divided into two parts, the first how companies compete for their reputation and concludes with a description of the ‘reputational audit’. The second part discusses how reputations are managed in practice through a variety of identity-shaping and image-making practices.

Peanut butter King loses a kingdomL

Shoebridge, Noel (Business Review Weekly, Sept., 2. 1996.)
An article published in the Business Review Weekly discussing the outbreak of salmonella poisoning at Kraft Foods and looking at how the company managed the crisis, including product recall, media management and the future.

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