Knowledge Centre:
Hard Copy Library

The Centre's Library and Resource Centre holds a wealth of domestic and international publications and newsletters, case materials and other information on corporate public affairs.

Cultural strategies of agenda denial: avoidance, attack and redefinition.L

Cobb, Roger W. and Ross, Marc Howard (Eds.) (University Press of Kansas, Lawrence, Kansas, 1997. )
The editors develop a theoretical framework for the study of agenda setting and agenda denial that emphasizes symbolic processes and just the role of material resources in the explanation of why some issues are denied agenda access. Experts in seven different policy areas have written cases that analyze agenda denial in the terms of issues raised in the following areas. 1. The Securities and Exchange Commission. 2. The Food and Drug Administration. 3. Public Health Issues. 4. Agenda Denial as a Comparative Political Process.

Culture change through restructuring (re-engineering) and driving positive behaviour.L

Davey, Les & Jamieson, Patrick (Unpublished.)
Copy of a presentation to the Corporate Public Affairs Institute, Melbourne Business School, July 1994 relating to Point Henry Metals on their development of a culture within their employees consistent with their values that will ensure short and long term world competitiveness. Headings include:- Future Vision - Barriers - Strategy for Change - The Process - Work Redesign - Change Process.

Current affairs compilation.L

(Ogilvy & Mather, Melbourne, 1991)
A compilation tape of three current affairs topics relating to crisis management. B.P. and its dealings with several of their service station operators. Banks and bank charges and the Utah Corporation.

Customer Focus : Defining public affairs’ products, services, and customers.L

Fassett, Martha J. (Unpublished)
Presentation to Public Affairs Council Workshop on applying quality to Public Affairs, September 23, 1993 on customer focus, combining public affairs with quality principles. Headings include:- Customer Focus - Discovering Customer Needs and Objectives - Negotiating with the Customer for Better Results - Customizing Products - Measuring Customer Satisfaction - Measuring Value - Applying Quality to Public Affairs.

Cyber Activism: advocacy groups and the internetL

Price, Tom (Foundation for Public Affairs, Washington, DC., 2000)
This report highlights the use of the internet by advocacy groups to influence public policy, apply pressure to corporations and large institutions and sway public opinion to various causes. Key headings include:- From Idea March to Advocacy - Door to Door Organizing in Cyberspace - From Elite Boutique to Mass Retailer - Click Here For More Information - Thinking Small - Fax the Execs - Ideological Matchmaking - Organizations of Organizations - Teaching Tomorrow’s Environmentalists - Rabble-Rousing On-Line.

Dafydd Edward Lewis: a short history of Dafydd Edward Lewis and the Dafydd Lewis TrustL

Sandilands, Jane (The Dafydd Lewis Trust, Melbourne, 1999)
This publication was commissioned by the Trustees of the Dafydd Lewis Trust in 1999 to honour the lasting contribution of Dafydd Lewis to education and philanthropy in Australia. Headings include: Beginnings - In Business: Australia - The Man Himself - The Lewis Family - The Creation of the Dafydd Lewis Trust - “The Deserving Lads” . This monograph is the first in a series produced jointly by Member Trusts and Foundations and Philanthropy Australia.

Dateline . Wal Mart. ‘The Price of Success’.L

Dateline. N.B.C. (Dateline, N.B.C.)
The American store Wal Mart who claims their products are all American made is asked to explain the fact that some products are produced in Asia by very poorly paid workers. 34 mins.

Dealing with public policy issues: one company’s approach.L

Clarke, Wade (Deere & Co., Moline, Illinois, 1984.)
An article outlining the workings of Deere & Co., an explanation of how their government affairs activities relate to other functions in the company and how they carry out issue identification and analysis functions.

Defining the paradigm shift in business and community relations.L

Suggett, Dahle (Unpublished.)
A paper concerning the changing relationship between business, the community (public) and the government as the regulator of business performance. Emphasis is placed on the management of business’ impact on the environment within the context of the resource sector. Headings include:- Community, Business and Government Relations in Transition - New Business and Community Communication Models in Environmental Management - New Alignment: Partnerships and Regulation.

Democracy by disclosure: the rise of technopopulismL

Graham, Mary (Governance Institute, Brookings Institution Press, Washington, D.C., 2002)
Through the use of the internet and access to standardised information and new technology, disclosure systems have created a new technopopulism. Ordinary citizens are able to create pressure for change, what they buy, how they invest, where they work, how they vote, and groups they join. Key headings include: The Power of Publicity - Accounting for Toxic Pollution - Food Labelling to Reduce Disease - An Epidemic of Medical Errors - Disclosure as Social Policy. Appendix: The Architecture of Disclosure Systems

Demosclerosis: the silent killer of American government.L

Rauch, Jonathan (Times Books, New York, 1994.)
A look at how American Government has been crippled by its own success, it has lost the ability to make things work and solve problems effectively, “demosclerosis”. Rauch studies the role of “special interest groups” and how Washington really works.

Department of Administrative Services : Media strategy, Stage Two, 1995.L

Unknown (Department of Administrative Services, 1995.)
A document put out by the Department of Administrative Services setting out their media strategy. In three parts - 1. Raising our Profile - Communicating the Good News - Contingency Planning. Also included a summary of the day to day responsibilities of the Media Relations Section and an evaluation section .

Developing Australia as a leading regional financial centre.L

Alexander, Vic (Business Council Bulletin, No. 8, July 1992.)
A paper discussing Australia as a potential leader in the Regional Financial Markets and outlining steps which should be addressed before this can take place. A summary of the work of the Australian Financial Centre Committee is included.

Developing line managers to facilitate communications.L

Vincenti, Richard R. (Holtech Group Pty. Ltd., Sydney, 1995.)
An article adapted from a paper “The Real Manager”, highlighting the importance of middle and first line managers becoming good communicators. Headings include: - “Transforming Line Managers”, “Acquiring a Management Style”, “Building Relationships”, “How to Overcome Middle Management Barriers and Resistance”, “Applied Communication”.

Developing the government relations function in large Australian organisations.L

Bowen, Brian R. (Unpublished.)
A paper presented on 2nd November, 1989 outlines research undertaken seeking the views of public servants who have direct dealings with government relations personnel. Comparisons are made with the U.K. and U.S.A. and concludes with suggested ways of refining and consolidating government relations in larger Australian organisations.

Digital futures: living in a dot-com worldL

Wilsdon, James. (Ed.) (Earthscan Publications Ltd., London, 2001)
An exploration of the social and environmental opportunities of the new e-commerce economy. Leading figures from the worlds of policy, business and academia offer an insightful examination of the impact of e-commerce on the way we live and work and on the environment. Headings include:- Mind over matter: greening the new Economy - E-topia? Scenarios for e-commerce and sustainability - Dot-com ethics: e-business and sustainability - Surfing alone? E-commerce and social capital - Sink or surf? Social inclusion in the digital age - Towards the Sustainable e-region - Virtual traffic: e-commerce, transport and distribution - Bricks versus Clicks: Planning for the Digital Economy.

Directing corporate affairs and public relations.L

Pedler, R.H. (Publisher Unknown.)
“Hands on guide” for the Director responsible for corporate affairs/public relations.

Directing the top 500 : corporate governance and accountability in Australian companies.L

Tomasic, Roman & Bottomley, Stephen (Allen & Unwin, St. Leonards, N.S.W., 1993.)
A study of the duties of directors within the top 500 companies in Australia. Based on interviews with directors and advisers and a limited number of regulatory officials. Provides detailed analysis and reform proposals aimed at improving corporate social control. Key headings include:- The Office of Director - Corporate Governance and Corporate Citizenship - Ethics and Accountability - Auditors and Fraud Detection - External Regulation of Public Company Directors - Reforming Corporate Law.

Discovery : Explore the World of Oil & GasL

Fusion Design Consultants (Fusion Design Consultants Pty. Ltd., 1997.)
A C.D. produced with the assistance of the Australian Institute of Petroleum Ltd. and the Australian Petroleum Production and Exploration Association Ltd., exploring the world of Oil and Gas.

Displaced recut & recycled : file-tape in television news.L

Putnis, Peter. (Centre for journalism, research and education, Bond University, 1994.)
A study of the role of library file footage in the compiling of television news. Journalists are encouraged to change their practices and improve their ethical standards.

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